NetOps Specialist Senior

Avening Management and Technical Services, LLC

• $95K — $115K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • At least two certifications among CCNP, CCDP, MCTS, or MCSA.
  • Certified as DoD 8570.01-M IAT Level III.
  • Minimum of 10 years of IT experience.
  • High school diploma or GED required.

Responsibilities

  • Oversee infrastructure and network operations, responding to alerts and incidents.
  • Coordinate incident resolution and escalations effectively.
  • Manage infrastructure repairs and ensure service delivery continuity.
  • Review root cause analysis documentation to enhance performance management.
  • Support data center operations as required.
  • Document shift activities and track outstanding issues using reporting tools.
  • Notify Government representatives of incidents appropriately.

Benefits

  • Full-time position with no travel required.
  • Position requires a security clearance of Secret.
Full Job Description
Description

Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events. Oversee incident resolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation issues. Provide data center support where appropriate. Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. Provide incident notification to Government representatives.

Position Requirements

Certifications Required: Possess at least two of the following: a CISCO Certified Network Professional (CCNP), CISCO Certified Design Professional (CCDP), Microsoft Certified Technology Specialist (MCTS), or a Microsoft Certified Solutions Associate (MCSA) certification. Certified in accordance with DoD 8570.01-M Information Assurance Technician Level (IAT) III.

Ten plus (10+) years of IT experience required.

Highschool Diploma or GED

Full-Time/Part-Time
Full-Time

Travel Required
No

Clearance Required
Secret

Position
NetOps Specialist Senior

Number of Openings
1

Exempt/Non-Exempt
Non-Exempt

Open Date
3/10/2022

This position is currently accepting applications.

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