Job SummaryThe Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives. You will help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensure adherence to standards of care.
Job Responsibilities- You will support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensure a culture of accountability and transparency in the provision of care.
- You will support the achievement of internal/external benchmarks, accreditations, and designations.
- You will ensure compliance with all policies, procedures, and regulatory standards.
- You will ensure equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
- You will manage admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- You will facilitate effective interdisciplinary care coordination within and across departments. Ensure staff with appropriate clinical competencies are assigned to meet patient care needs.
- You will provide leadership in attaining and sustaining an unparalleled patient experience. Instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
- You will review various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience.
- You will leverage various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
- You will ensure compliance with evidence-based practices that enhance patient experience and customer service.
- You will collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
- You will identify development opportunities or training needs of individual employees and teams.
