NCR POS Technical Consultant MAHIN-JOB-36815

Keylent, Inc.

$115K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10 years in Client Retail POS Technical Consulting or Engineering
  • Proficiency in .Net development and SQL using MSSQL
  • Experience with automation tools like Selenium and performance testing with Load Runner
  • Familiarity with Agile methodologies, particularly Kanban
  • Solid troubleshooting skills for both hardware and software issues
  • Ability to create and manage documentation such as SOPs and user guides
  • Understanding of logging tools including MCM, Splunk, and Kibana

Responsibilities

  • Oversee deployment and changes of Client POS advanced store systems
  • Troubleshoot technical issues, ensuring resolution in a timely manner
  • Modify existing code for bug fixes and feature implementation
  • Manage production issue resolutions using ServiceNow and JIRA
  • Conduct various types of testing including performance and regression
  • Provide technical training and support for store personnel
  • Perform periodic security evaluations and software updates

Benefits

  • Hybrid work model with flexibility between remote and in-office
  • Opportunity to work with advanced technologies and tools
  • Involvement in critical projects that impact retail operations
  • Professional growth through training and certifications
  • Access to a collaborative environment with a focus on Agile principles
Full Job Description
Client POS Technical Consultant MAHIN-JOB-36815
Client POS Technical Consultant


Location- Seattle, WA, USA (Hybrid)

Client Interview (Y/N)- Yes

Salary- $115K/Y

8-10 Years of work experience in Client Retail Point of sale Technical Consulting/Engineering.
  • Client POS advance store systems deployment, EOM changes, Testing, Development(.Net), Selenium, Load runner,
  • Troubleshoot and resolve hardware and software issues in a timely manner.
  • Kanban Agile methodology, Java, MSSQL Servers, .Net, Power shell, Scripting, Selenium, postman, Windows Task Schedulers.
  • Understanding and modifying existing code to fix bugs and implement changes.
  • Store, Register, ETS Server reboots and Validations.
  • MCM Logs, Splunk logs, Kibana logs.
  • Create, resolve primary production issues using Service now(Waypoint).
  • Creating defect in JIRA, Tender retail and Client portals.
  • BVT, Smoke testing, Functional testing, Regression testing, End to End testing, BI E2E Testing, Sanity testing, performance testing, System integration testing,
  • working with POS system which has SIGUI, Flat Bed Scanner, handheld scanner, M440 Pin pad.
  • EOM Configuration
  • ETS tool.
  • Providing technical support, training, Client POS related enquiries, guidance to the stores.
  • Doing periodic certifications security vulnerabilities, Software upgrades and upon validations.
  • Developing SQL queries, Store procedures using MSSQL server.
  • Jenkins, Gitlab.
  • .Net development
  • Confluence
  • Preparing SOPs, RCAs, User guides, Conducting trainings
  • Good experience automation tool Selenium and performance tool load runner

Tools:

Service Now, Jira, Jenkins, EOM, ETS, Rabbit MQ, Splunk alert, Datadog, Kibana logs, Store locator, VHQ, MCM logs, Retail product search, JFM, GitHub, Confluence, Jump server, AWS.

Testing:

Performance testing, Sanity testing, Build verification testing, Smoke testing, Functional testing, Regression testing, End to End testing, BI E2E Testing

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