National Strategic Account Manager

ParetoHealth

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 3-5 years in account management within benefits consulting or health insurance.
  • Strategic thinker with a focus on relationship building and partnership growth.
  • Adaptable in a fast-paced, evolving work environment with innovative problem-solving skills.
  • Strong analytical skills with the ability to leverage data for decision-making.
  • Excellent program management capabilities, managing multiple projects effectively.
  • Strong verbal and written communication skills with an executive presence.
  • Experience in data analysis from various sources.

Responsibilities

  • Coordinate annual support calendars for National Accounts to enhance customer growth and retention.
  • Foster long-term relationships with strategic partners to understand their needs and identify growth opportunities.
  • Represent ParetoHealth at national events to boost brand awareness and industry positioning.
  • Measure partnership success by tracking key performance indicators (KPIs).
  • Develop partnership scorecards for ongoing evaluation.
  • Assist SVPs and RVPs in collaboration with in-market benefits consultants and other partners.
  • Organize training sessions with national partners to strengthen collaborations.
  • Report performance metrics and market trends to National Account partners.

Benefits

  • Fully paid medical, dental, and vision benefits.
  • Flexible PTO policy.
  • 401k contributions from the company.
  • Tuition reimbursement for further education.
  • Professional development allowance for skill enhancement.
  • Transportation allowance and daily parking reimbursement.
  • A hybrid work environment promoting engagement and flexibility.
Full Job Description
Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future.

Position Summary:

Expansion in the Top National Brands (W/ Override Agreement): Work closely with National and Regional leadership to identify offices and producers to target for growth. Align with National Partners to make introductions at the regional and office level. Review of our TAM by brand and use data analysis to develop go-to-market strategy.

Prepare for and manage regular Agency Reviews: Work closely with SVP's & RVP's on follow up action items. Monitor partnership effectiveness - internal and external. Address market hurdles and internal process inefficiencies that may be hindering growth and/or retention.

Events: Pre and Post Strategy Plan and Support: Lead market agency specific meetings on a Regional and National level. Drive specific in territory EB conferences and agency specific webinars. Support local level with RVP pre-planning and post-event follow up action initiatives. Build post event analysis on event updates and review with SVP and external regional leaders.

Execute Local Strategy Plan: Expand new office and new broker relationships. Execute on warm introductions. Work closely with RVP and local offices to drive lead. Collaborate with appropriate PH team members on market data analysis (BF, PH reporting and LinkedIn Navigator)

Training: Plan and support execution for National and Regional training to expand our partnerships.

Key Responsibilities:
  • Coordinate annual calendar of support for National Accounts to drive growth and retention of existing customers.
  • Develop and maintain strong, long-term relationships with strategic partners, understanding their unique needs and challenges to drive engagement and identify growth opportunities.
  • Serve as a strong representative of ParetoHealth in the marketplace, attending National events, conferences, and forums to build brand awareness and establish Pareto as an industry leader.
  • Track key performance indicators (KPIs) to measure the success and impact of partnerships.
  • Develop and maintain partnership scorecards.
  • Support SVPs and RVPs with in-market benefits consultants and other National channel partners.
  • Coordinate training opportunities with National partners.
  • Report to National Account partners on performance, goals, trends, and opportunities in local markets.
  • Support key sales National initiatives (e.g., opening new offices).

Required Skills & Qualifications:
  • Bachelor's degree and 3-5 years work experience in account management for a benefits consulting firm, health benefits vendor or national health insurer.
  • Strategic thinker and relationship builder who is continuously looking to drive new partnerships and maximize growth of current partnerships.
  • Comfortable working with the ambiguity of a fast-paced, growing company - ability to innovate, and solve problems creatively.
  • Exceptional analytical, problem-solving, and strategic thinking skills, with the ability to use data to inform and drive decision-making.
  • Strong program management and organizational skills, with the ability to prioritize and manage multiple initiatives simultaneously.
  • Excellent verbal and written communications with strong executive presence and aptitude to represent the Cost Containment team and company to internal and external stakeholders.
  • Experience with analyzing data from various sources.

Perks & Benefits:
  • Fully paid medical, dental, and vision benefits.
  • Flexible PTO
  • 401k company contribution
  • Tuition reimbursement
  • Professional development allowance
  • Transportation allowance and daily parking reimbursement
  • Engaging hybrid work environment

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