Omni Hotels

National Sales Manager

Omni Hotels • $90K — $120K *
Austin, TX 78745In-Person
Hospitality & Recreation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years of upscale hotel or resort group sales experience required
  • Familiarity with Microsoft Word, Excel, and PowerPoint is preferred
  • Mastery of Delphi/FDC/Salesforce
  • Experience in writing contracts and responding to RFPs
  • Outstanding verbal and written communication skills
  • Flexibility to work evenings and weekends as needed

Responsibilities

  • Achieve monthly, quarterly, and annual room night and revenue goals
  • Proactively solicit accounts within assigned market segments
  • Identify and develop new business opportunities
  • Maintain a strategic territory roadmap of key accounts
  • Meet and exceed weekly activity goals for sales
  • Leverage prospecting resources to generate leads
  • Participate in industry events to represent the hotel

Benefits

  • Free Downtown Parking in our Underground Garage
  • Daily Complimentary Hot Meals at Associate Cafeteria
  • Comprehensive Medical, Dental, and Vision Coverage
  • 401(K) Match and Health Savings Account options
  • Exclusive Omni Associate Travel Discounts
  • Unique Perks like Tuition Reimbursement and Pet Insurance
  • Development Opportunities including Leadership Programs
Full Job Description
Omni Austin Hotel Downtown

We are looking for a highly-motivated and driven sales professional to join our Sales team. This person will fully develop the other Group Market Segment both with the emphasis on Group production especially for short-term and higher rated, less price sensitive business within a specified geographic territory concentrating on the solicitation of new profitable business. Merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience. Achieve monthly room night goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Sales & Marketing and Director of Sales.

Omni Benefits Include
  • Free Downtown Parking in our Underground Garage
  • Associate Cafeteria with Daily Complementary Hot Meals
  • Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long-Term Disability.
  • 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
  • Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
  • Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
  • Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance

This position will:
  • Consistently achieve monthly, quarterly, and annual room night and revenue booking goals.
  • Attain targeted average room rate and total revenue objectives as outlined in the team budget.
  • Proactively solicit accounts within assigned market segments and geographic territories.
  • Identify, pursue, and develop new business opportunities aligned with the hotel's target market.
  • Maintain a strategic and detailed territory roadmap, including key accounts and prospective clients.
  • Meet or exceed weekly activity goals, including phone calls, site inspections, and in-person appointments.
  • Leverage all available prospecting resources, including internal databases, lead services, and personal network.
  • Respond promptly to leads generated by Omni Global Sales offices and third-party lead services.
  • Actively participate in industry associations, conferences, and trade shows to represent the hotel and generate leads.
  • Demonstrate expert knowledge of market segment nuances and their impact on hotel profitability.
  • Collaborate on the development of group sales promotions based on market demand and business needs.
  • Remain knowledgeable of all Omni-sponsored promotions and communicate them effectively to clients.
  • Stay informed on industry trends and developments through trade publications and relevant news sources.
  • Achieve targeted referral goals by generating business for other Omni Hotels & Resorts properties.
  • Monitor and utilize Knowland and similar platforms to identify new group business opportunities.
  • Assist in the creation and execution of the hotel's Sales Action Plan and Key Results Areas (KRAs).
  • Submit accurate monthly sales reports.
  • Maintain current and detailed records in FDC (Delphi) including traces, account histories, and booking notes.
  • Participate in the rolling production forecast process to ensure accurate business projections.
  • Negotiate, prepare, and review contracts in accordance with hotel billing standards and rate guidelines, under the direction of the Director of Sales.
  • Follow all established sales office procedures, standards, and systems.
  • Actively engage in all sales meetings as assigned, including Daily Business Review (DBR).
  • Plan and conduct impactful site visits that reflect professionalism and highlight the hotel's value.
  • Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
    Uphold and promote a high-quality, professional image of the hotel in all internal and external interactions.
  • Respond to any reasonable task as assigned by manager
  • Aid guests in locating other areas of the hotel (walk them to destination if possible) Familiarity with parking validation procedures
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
  • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.


Candidates may possess:

  • Bachelor's degree or equivalent experience.


  • 5+ years of upscale hotel or resort group sales experience is required.


  • Comfort with Microsoft Word, Excel, and PowerPoint is preferred.


  • Mastery of Delphi/FDC/Salesforce.


  • Extensive experience with writing contracts and responding to RFPs.


  • Must have outstanding verbal and written communication skills, and the ability to uncover customer needs, negotiate, provide great service, and close business.


  • Must be flexible with schedule to work include some evenings and weekends.


  • Ability to work in a variety of settings, including sedentary seated computer work, standing for periods of time, and walking the property, and occasionally conducting work that includes lifting and moving objects of up to 50 pounds.

About Omni Hotels

Omni Hotels & Resorts is an American privately held, international luxury hotel company based in Dallas, Texas. The company was founded in 1958 as Dunfey Hotels, and operates 60 properties in the United States, Canada, and Mexico, totaling over 20,000 rooms and employing more than 23,000 people. The company is owned by Robert Rowling's TRT Holdings, who bought the company in 1996 from World International Holdings, Ltd. (WORLDHOTELS).
Learn more about Omni Hotels
Size
17,600 employees
Industry
Hospitality & Recreation
Founded
1983
* Ladders Estimates

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