National Logistics IT Manager The National Contract Logistics Information Technology Manager, under the guidance of the North American Information Technology Manager, the right candidate will serve as the primary interface between the Contract Logistics National and Global Organizations and the local business operations teams. At Kuehne+Nagel, our work really contributes to more than we realize. In the role of the National Logistics Information Technology Manager, you will provide functional, technical and operational expertise for any WMS projects in the country along with supporting CL presales activities and driving the adoption/implementation of standardized systems. The role will help to specify and validate requirements with the operational teams, and act as design lead for complex implementations. The right candidate will have a continuous improvement mindset and a tendency towards 5S in the workplace. How you create impact 37 Provides process definition / improvement for current and future WMS operations 37 Act as Design Lead and/or vet new WMS implementations or where KN WMS is in scope, in accordance with KN Standards such as Computer System Validation where appropriate. 37 Drive Partner Management including scope definition, SLAs/KPIs, Finance and partner consultant evaluations 37 Provide the relevant technical expertise around products, integrations and advance warehousing concepts / functionalities 37 Provide direct systemic functional and technical support as required to the national CL IT Support team and operations when needed. 37 Oversee, mentor, and develop the CL IT Implementation team to support the complete WMS portfolio, successfully executing on both client implementations and internal strategic/ change management initiatives 37 Inform strategy with global and regional resources to ensure that national and regional requirements are being built into global solutions that meet country/region strategic direction 37 Ensure that the necessary integration points, methods, and solutions in the country are aligned with the Regional/global strategy and are able to become best practices within the country 37 Drive conformance to Contract Logistics guidelines and CTI project methodology 37 Manage the configuration and deployment of new WMS instances to meet the requirements of the operational design teams as far as possible within the standard functionality available in the WMS. 37 Coach team members to specify high quality Functional and Technical Requirements Specification to support development in order to address any functional gaps in the product to meet the requirements laid out in the Logistics Concept. 37 Account management of agreed operational accounts, including periodic reviews, improvements, IT Service Management and roadmaps. "This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship." What we would like you to bring 37 5 years of experience in transportation, warehousing and/or supply chain management ideally in 3PL with focus on technical solutions including warehouse management systems, transportation management systems, warehouse automation solutions, order management systems and/or Enterprise Application Integration tools 37 3 years of team management/leading 37 Bachelors degree in Logistics, Supply Chain or Business Management or equivalent experience in a Contract Logistics environment. 37 Solid knowledge of Warehouse Management Systems/Warehouse Control Systems/Integration capabilities & logic 37 Knowledge of 3PL industry and requisite solutions landscape 37 Strong integration (EDI/API) experience with warehouse applications 37 Technical understanding of warehousing system logic, shop floor processes and device management capabilities. 37 Solid analytical abilities and experience in problem solving, project management and process improvement. 37 Proven ability to define customer requirements, excellent interpersonal and facilitation skills. 37 Experience of actively managing internal and external customers and suppliers / partners Whats in it for you There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Hybrid