MillerKnoll, Inc

National Enterprise Account Developer, West

MillerKnoll, Inc$200K — $250K *
US-AnywhereRemote in United States
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of successful business development experience with a focus on hunting new accounts
  • Expertise in strategic sales processes and advanced selling techniques
  • Proficient in building relationships with C-level decision-makers
  • Strong communicator with exceptional verbal and written skills
  • Ability to make decisions under pressure and adapt to changing market conditions
  • Deep knowledge of MillerKnoll's products and competitive landscape
  • Bachelor's degree in Business Administration, Design, or related field preferred

Responsibilities

  • Drive strategic account development through collaboration with the VP of National Accounts
  • Develop and execute a thorough Strategic Account Plan for target clients
  • Engage clients with a tailored Value Proposition addressing their specific challenges
  • Identify and implement quick win strategies to shorten sales cycles
  • Spearhead relationships with key decision-makers as a trusted advisor
  • Manage the complete sales cycle and ensure smooth transitions to the National Enterprise Account Team (NEAT)
  • Monitor industry trends and adapt strategies for competitive advantage

Benefits

  • Medical, Dental, and Vision coverage
  • Health Savings Account and Dependent Day Care Savings Account
  • Life and Disability Insurance
  • Paid Time Off including Vacation and Parental Leave
  • 401(k) plan
  • Short and Long Term Disability
  • Special perks for associates
Full Job Description
The Enterprise Account Developer is a highly competitive individual who leads target account pursuits with a curious mindset, driving new business wins.

These individuals serve as the primary point of contact (Accountable in the RACI model) to achieve MillerKnoll's objective of unlocking new business with large, expanding customers and securing national revenue in defined target accounts.

The ideal candidate for this position will be based in Southern California.

Inside the Job:
Strategic Account Development: Focus on a list of target accounts identified by the VP of National Accounts. Develop a Strategic Account Plan documenting your deep understanding of the client's unique business drivers. Identify all decision-makers and key influencers connected to the account. Define the strategy to pursue and win account business, including all upcoming project opportunities. Identify the selling team you will need to assist you in pursuing the account, including any Executive Sponsor. Organize the team around a RACI model Maintain a balanced approach to cultivating long-term relationships and capitalizing on upcoming opportunities and projects. Lead the team in executing the strategy to secure business.
Lead with Why MillerKnoll: Proactively engage clients by developing and

demonstrating a tailored Value Proposition that leads to MillerKnoll's innovative solutions and service model. This Value Proposition will address critical business challenges unique to the target customer.
Quick Win Strategies: As part of your Strategic Account Plan, identify and deploy fast, tactical sales strategies to quickly convert leads into new clients. Shortening the sales cycle-focus on an expedited client conversion process within 12-18 months.

Your day-to-day work will involve:
• Actively identifying and closing new business in your assigned target list.
• Spearheading strategic relationships with key decision-makers in target accounts, positioning yourself as their trusted advisor and primary point of contact for unlocking transformative business opportunities.
• Working with these large customers to discover, diagnose, and solidify their needs and propose/deliver world-class solutions.
• Developing and actively managing long-term Strategic Account Plans to maximize growth potential and address key customer priorities.
• Leading the selling team through your strategy. You are accountable for developing the plan, its documentation, maintenance, and communication, ensuring all members of the selling team understand their roles and fulfilling their responsibilities.
• Managing the first sale/project with these large accounts from start to finish, including formulation of a sales strategy for the account and coordination of necessary resources.
• Collaborating closely with marketing, product development, and other internal teams to ensure well-aligned strategies and leverage company-wide resources for account acquisition.
• Utilizing a range of digital tools and CRM (Salesforce.com) to manage leads, track opportunities, and maintain up-to-date account information throughout the sales cycle.
• Enabling a smooth transition to the National Enterprise Account Team (NEAT) to manage the account and preserve the ongoing customer relationship, once the relationship is firm and headed toward long-term results.
• Maintaining up-to-date client information, including engagement tracking, sales performance, and customer insights. Ensuring top customer opportunities are quantified and monitored, providing data-driven visibility into our performance.
• Proactively monitoring market trends and industry shifts, adapting strategies to maintain a competitive edge.

What You Bring:

Needed skills and experience for this role include:
High-Pressure Decision-Making: Ability to balance long-term strategy while achieving short-term progress milestones. Demonstrated ability to work in fast-paced environments with aggressive targets, excelling in persuasion, negotiation, and rapid problem-solving.
Hunter and New Business Mentality: 8+ years of experience successfully hunting new business, resulting in a portfolio of successful client acquisitions and conversion strategies.
Proven Ability to Build Networks: Leveraging your established network and fostering relationships with influential business decision-makers. Expanding your industry connections to establish relationships with C-level executives.
Confidence and Expertise in Client Acquisition: Demonstrated ability to consistently identify, qualify, cultivate, and acquire new clients.
Sales Process Mastery: Passion for sales with a strong understanding of selling fundamentals. Proven ability to seek out new opportunities, assess risks, and take decisive action.
Advanced Selling Skills: Expertise in qualifying prospects, lead generation, new business development, account penetration, strategic selling, conceptual selling, consultative selling, negotiation, and contracts.
Innovative and Self-Starter Mentality: Confidence and professionalism in representing MillerKnoll. Ability to build trust and credibility with clients.
Proven Success in Building Client Relationships: Quickly building mutually beneficial relationships with customers/partners and establishing connections at senior decision-making levels within an organization.
Exceptional Communication Skills: Superior verbal, written, and interpersonal

communication with a strong emphasis on listening and motivating others to take action. Ability to clearly communicate a strategy to internal and dealer selling teams.
Commitment to Learning and Performance: Demonstrated strong personal

performance standards, a continuous learning mindset, and a results-oriented approach.
Strong Financial and Business Acumen: Demonstrated ability to understand complex financial models and business strategy.
Deep Knowledge of MillerKnoll Products and Services: Ability to quickly learn

MillerKnoll's products, services, and company culture, and effectively differentiate offerings from competitors.
Travel Requirements: Ability to travel 40%+ nationally and fulfill additional

responsibilities as required.
Transition-Ready: Once an account is secured, the Enterprise Account Developer (EAD) will efficiently transition the account to the National Enterprise Account Team (NEAT).
Educational Background: Bachelor's degree in Business Administration, Design, or a related field preferred.

Compensation range for this role is $200,000.00 - $250,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

About MillerKnoll, Inc

MillerKnoll, Inc., doing business as Herman Miller, is an American company that produces office furniture, equipment, and home furnishings. Its best known designs include the Aeron chair, Noguchi table, Marshmallow sofa, Mirra chair, and the Eames Lounge Chair.
Learn more about MillerKnoll, Inc
Size
7,600 employees
Market Cap
$2.9 billion
Industry
Net Income
-$11.6 million
Founded
1865
5 Year Trend
+1.7%
Revenue
$2.3 billion
NASDAQ

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