IST Management Services

National Director, Training - eDiscovery - Atlanta, GA office

IST Management Services$125K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in e-Discovery sales and operations.
  • 5+ years experience training sales executives.
  • Ability to maintain an on-site office presence in Atlanta, GA.
  • Authorization to work for any employer in the U.S.; diploma or GED required.
  • Physical ability to stand, sit, and view a computer screen for extended periods.

Responsibilities

  • Host up to 10 training classes annually for various sales and operational roles.
  • Sell e-Discovery and legal support solutions when not training.
  • Report on training effectiveness and forecast future needs.
  • Drive improvements to training workflows and processes.
  • Collaborate across all internal departments to enhance training outcomes.
  • Communicate with clients to ensure training aligns with their needs.
  • Ensure adherence to company standards and safety regulations.

Benefits

  • Medical, Dental, and Vision insurance.
  • Short-term and long-term disability insurance.
  • Life insurance and AD&D coverage.
  • 401(k) retirement plan with company match.
  • Paid Time Off accruing at 15.33 days/month with an increasing rate.
  • Identity Theft Protection services.
  • Pet Insurance options available.
  • 7 paid holidays and bonus incentives.
Full Job Description
Overview

We’re seeking a passionate National Director of Training at IST Management who is a proactive and consistent problem solver, and can adapt to the needs of a high-growth, privately-owned company. The National Director of Training will be a critical thinker and able to design and execute successful and meaningful training of employees for sales and operations positions organization-wide across all verticals, with an emphasis on high level e-Discovery and litigation support sales. This position reports to the VP of Human resources and his highly collaborative with executives across all departments. The National Director will lead by example as a hands-on driver of consistent adherence to all established processes and improvement to systems and procedures.

 

 

Candidates will have deep experience with e-Discovery sales and operations. When not hosting a training class, you'll sell e-Discovery and other litigation support solutions. Position is eligible for uncapped commission! 

 

 

For consideration, candidates must be able to fulfill full time office presence throughout the year at our corporate HQ in Atlanta, GA (with some built-in breaks for WFH and/or vacation time). 

 

 

Compensation for this role will range between $125,000.00 - $150,000.00 base salary based upon experience and performance throughout the interview process + uncapped commissions up to 16%. 

 

 

Benefits include Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off – Accrued at 15.33 days/month with increasing accrual rate, Identity Theft Protection, AD&D, Pet Insurance, 7 paid holidays, and Bonus Incentives

Responsibilities

The National Director of Training will host up to 10 classes of trainees throughout the calendar year. Full time on-site office presence is required during class session weeks. Trainees will be:

  • e-Discovery and Legal Solutions Sales Executives
  • Facilities Management and IFM Sales Executives
  • Entry-level Sales Representatives and Business Development Representatives
  • Operational Leaders
  • and more

 

When not hosting a training class, National Director will sell e-Discovery and Legal Support Solutions. Position is eligible for uncapped commission on sales. 

 

Other than uncapped commission up to 16%, what sets IST Management apart from other providers? Our team of dedicated senior-level e-Discovery Project Managers and support departments allow us to streamline services for our clients. We offer simplified pricing and billing at only four price points, minimal one-time user fees, and unified start-to-end support and consulting. IST Management is a tool-agnostic Relativity Certified Provider.

 

Additional responsibilities include

  • Reporting and forecasting 
  • Driving consistent improvements to training workflows
  • Collaboration with all internal teams
  • Client communication 
  • Adherence to all company and safety standards and regulations
Qualifications

Candidates will have deep experience with e-Discovery sales and operations. Ideal candidates will have an existing book of business in litigation support solutions - but this not required.

  • 5+ years of experience working in e-Discovery
  • 5+ years training sales executives
  • Ability to maintain on-site office presence in Atlanta, GA
  • Authorization to work for any employer in the United States; diploma or GED
  • Willingness and ability to stand, sit, and view computer screen for hours at a time

About IST Management Services

IST Management Services is a facilities management company that provides mail and copy services, document management, and receptionist services to businesses. The company was founded in 1997 and is headquartered in Atlanta, Georgia. IST Management Services has over 2000 employees and serves clients in various industries including legal, financial, healthcare, and technology.
Learn more about IST Management Services
Size
2,000 employees
Industry
Net Income
$5 million
Founded
1997
5 Year Trend
+10%
Revenue
$100 million

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