Job DescriptionRole OverviewThe National Account Director is responsible for driving revenue growth and fostering strong partnerships with key national retail and distribution accounts. This role will own the development, negotiation, and execution of joint business plans with strategic partners, ensuring alignment with company objectives. The National Account Director will collaborate cross-functionally with Operations, Marketing, Product, and Finance teams to ensure customer success and long-term brand growth. A core focus of this role is leveraging deep expertise in the B2B consumer goods sector to identify market opportunities, optimize product assortment, and scale our retail presence with existing partners and strategic targets.
Key Responsibilities1. Account Ownership & Strategy
- Manage a portfolio of strategic national retail accounts.
- Develop and execute strategic account plans to meet annual sales and margin goals.
- Serve as the primary point of contact for assigned accounts, ensuring high levels of satisfaction and communication.
- Apply B2B consumer goods industry knowledge to tailor account strategies to the specific dynamics of the retail and wholesale landscape.
2. Sales Execution & Forecasting
- Lead annual line reviews, promotional planning, and seasonal assortment strategies.
- Monitor and report on sales performance, forecasts, and inventory levels, adjusting strategies as needed.
- Partner with the demand planning and operations teams to ensure timely fulfillment and replenishment.
3. Negotiation & Business Development
- Lead contract negotiations, pricing discussions, and program terms in partnership with finance and leadership.
- Identify and pursue growth opportunities within existing accounts and explore new strategic partnerships.
- Use industry-specific insights to identify whitespace opportunities for our B2B products within national retail chains.
4. Cross-Functional Collaboration
- Work closely with marketing and product teams to customize programs and deliver compelling sell-in presentations.
- Coordinate with customer service, logistics, and EDI teams to ensure operational excellence.
- Support trade show and buyer meeting participation as needed.
- Provide coaching and mentorship for junior account managers.
5. Reporting & Analysis
- Provide account performance insights through sales data, margin analysis, and competitive benchmarking.
- Maintain account scorecards and provide internal recaps and post-mortem reporting on key campaigns and launches.
RequirementsWhat We're Looking For- Bachelor's degree in Business, Marketing, or related field.
- 5+ years of national account management experience specifically within the B2B consumer goods, apparel, or wholesale retail sector.
- Proven success managing large accounts and driving revenue growth.
- Strong analytical skills with experience in sales forecasting, POS analysis, and inventory planning.
- Excellent communication and negotiation skills.
- Proficient in Excel, PowerPoint, and CRM/ERP tools (e.g., Apparel Magic, ZoHo).
- Ability to travel 20-30% as needed for buyer meetings and market events.
Key Competencies- Strategic thinking with a growth mindset.
- Relationship-building and stakeholder management.
- Results-oriented and self-motivated.
- Adaptability and comfort in a fast-paced, entrepreneurial environment.
- Strong organizational and time management skills.
- B2B retail skills, such as co-op marketing, margin support, Retailer compliance
- Maintain account scorecards and provide internal recaps and post-mortem reporting on key campaigns and launches.
BenefitsBenefits and Schedule:- Full-time, exempt role
- Day shift (in-person role in Sioux Falls)
- Monday to Friday
- Retirement savings plan (e.g., 401(k) match)
- Healthcare stipend, retirement plan & supplemental insurance
- Paid Time Off (PTO) and paid holidays
- Compensation will include a combination of base salary and incentives
