DescriptionThe
NAR Rail Operations Manager leads a critical logistics function supporting NAR operations. This role is responsible for strategizing, executing, and continuously improving rail transportation operations in a fast-pace environment, while leading a high-performing team. The Rail Operations Manager must possess strong decision-making skills to quickly process information and propose a recommendation to support business needs when assets are constrained. The position partners closely with Supply Chain, Procurement, AMS, Manufacturing, and Customer Service to ensure reliable, efficient, and compliant movement of goods, while balancing near-term execution with long-term (3-5 year) strategy.
Responsibilities- Drive operational excellence, safety, and compliance; support crisis and incident management.
- Directly lead, supervise, and develop the NAR rail operations team (8-9 direct reports).
- Serve as first escalation point for service issues
- Connect with Logistics Business Managers to understand critical business initiatives, forecasts, and help develop plans to support
- Thought partner for annual RFP's with sourcing team
- Translate procurement and logistics strategies into operational KPIs, performance dashboards, and action plans.
- Identify process gaps and lead improvement projects to drive operational excellence.
- Build strong relationships with internal stakeholders, external carriers/partners, and 3rd party vendors critical to the success of rail operations
- Oversee and optimize rail fleet program across multiple production sites and storage locations
- Cascade strategic goals into clear team objectives and monitor performance against targets.
- Potential travel to other sites and industry events as needed
Qualifications- Bachelor's degree required; Master's degree preferred.
- 5+ years of relevant industry experience, including leadership responsibilities.
- Experience managing complex operations
- Strong analytical, communication, and decision-making skills.
- Demonstrated success in people leadership, team development, and performance management.
- Experience with SAP or similar ERP systems; strong MS Office skills.
- Track record in operational excellence, SOP development, safety, compliance, and supplier management.
- APICS, Lean Six Sigma, CPIM, or similar certifications are a plus
Key AttributesHigh accountability, collaborative leadership style, excellent communicator, decisive under pressure, strong relationship management skills, and ability to prioritize in a fast-paced environment.
BenefitsYour total rewards go far beyond a competitive salary. When you join Eastman, you gain access to an exceptional suite of programs designed to protect your health, grow your wealth, and fuel your career.
Compensation & Incentives• Base pay plus performance-based incentive opportunities that let you share in our success.
Health & Wellness• Comprehensive medical, prescription-drug, and dental coverage-paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future.
• A robust menu of voluntary benefits-including vision, optional life, critical-illness protection, and more-so you can tailor coverage to fit your life.
• Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.
Retirement & Financial Strategies• 401(k) with a company match-plus an additional annual retirement contribution from Eastman to accelerate your long-term savings.
Time Away• Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life's moments.
Growth & Development• Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career.
