Johnson & Johnson

NA & GCSO Performance Center Senior Specialist

Johnson & Johnson$94K — $151K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Data Analytics, Law, or related field preferred.
  • 5-8 years of experience in compliance, audit, risk management, monitoring, or analytics.
  • Strong organizational skills to manage multiple workstreams under tight deadlines.
  • Exceptional analytical skills with attention to detail and comfort in working with large datasets.
  • Effective communication and stakeholder management skills for clear reporting to leadership.
  • Experience in a regulated environment with strong documentation practices required.
  • Fluency in English is mandatory.

Responsibilities

  • Lead centralized monitoring reviews for assigned risk areas following established frameworks.
  • Conduct complex reviews of data to identify compliance risks and recommend actions.
  • Document findings and ensure clarity for audit readiness.
  • Synthesize trends and insights from monitoring outputs and present actionable recommendations.
  • Support the preparation of monitoring summaries for compliance stakeholders and ensure accuracy.
  • Contribute to continuous improvement of monitoring methodologies and governance practices.
  • Coordinate regional compliance training programs and manage execution across teams.

Benefits

  • Consolidated retirement plan and 401(k) savings plan participation.
  • 120 hours of vacation per calendar year.
  • 40 hours of sick time; additional based on residence state.
  • 13 days of holiday pay, including floating holidays.
  • 480 hours of parental leave within one year after a child’s birth or adoption.
  • 240 hours bereavement leave for immediate family; 40 hours for extended family.
  • 32 hours of volunteer leave per calendar year.
Full Job Description
Job Function:
Legal & Compliance

Job Sub Function:
Health Care Compliance

Job Category:
Professional

All Job Posting Locations:
Horsham, Pennsylvania, United States of America, New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America

Job Description:

We are searching for the best talent for a NA & GCSO (Global Commercial Strategy Organization) Performance Center Senior Specialist to join our Health Care Compliance organization located in Titusville, NJ; Raritan, NJ; New Brunswick, NJ or Horsham, PA.

The NA & GCSO Performance Center Senior Specialist supports and independently leads components of risk-based monitoring execution within the Performance Center (PC) for North America. The role performs complex monitoring reviews, identifies potential compliance gaps, documents defensible findings, and drives high-quality trend analysis across transactional and behavioral data.

In addition, the Senior Specialist supports and coordinates execution of regionally assigned compliance training programs within North America IM, helping ensure trainings are delivered consistently, completed on time, and aligned with required curricula. The role provides day-to-day guidance to peers and helps resolve execution issues and escalations.

The Senior Specialist delivers monitoring and training activities accurately and consistently in alignment with global and regional compliance expectations, partners with cross-functional stakeholders to support proactive risk identification and mitigation, and contributes to continuous improvement through feedback on methodology, controls, and reporting.

Key Responsibilities:

Monitoring Execution & Case Reviews
  • Lead execution of centralized monitoring reviews for assigned risk areas in accordance with established frameworks, methodologies, and standard operating procedures; provide guidance to peers on approach and documentation standards.
  • Perform complex reviews of transactional and behavioral data to identify potential compliance risks, anomalies, or control gaps; apply judgement to distinguish true risk from false positives and recommend next steps.
  • Document review steps, findings, and supporting rationale with a high standard of clarity and defensibility in required tools/templates to ensure audit-ready records; coach others on documentation quality as needed.
  • Categorize findings, apply defined thresholds, and support timely escalation in line with governance requirements; prepare clear summaries to enable decision-making by Compliance stakeholders.
  • Contribute to, and as assigned lead, quality checks and calibration activities; address feedback and drive actions to improve accuracy, consistency, and cycle time of monitoring outputs.


Trend Identification, Reporting & Insights
  • Synthesize patterns, themes, and recurring risks across monitoring outputs; translate insights into clear narratives and actionable recommendations.
  • Support and, as assigned, lead preparation of consolidated monitoring summaries and periodic reporting for regional and global compliance stakeholders; ensure accuracy, consistency, and appropriate context.
  • Partner with Operational Intelligence to incorporate monitoring insights into dashboards, metrics, and analytical products; help define requirements, validate outputs, and interpret trends for stakeholders.


Continuous Improvement & Operational Support
  • Provide continuous improvement input on monitoring methodologies, sampling strategies, review criteria, templates, and guidance documents; pilot refinements and share learnings to support standardization.
  • Support maintenance and enhancement of documentation standards, audit readiness, and governance practices across monitoring processes; identify control gaps and recommend pragmatic remediation actions.
  • Contribute to knowledge sharing within the Monitoring & Trending team, including mentoring of peers, participation in team discussions, and capture of lessons learned and best practices.


Compliance Training Execution & Enablement
  • Support and coordinate execution of regionally assigned compliance training programs in accordance with global requirements, defined curricula, and rollout plans; proactively manage dependencies and risks.
  • Lead day-to-day coordination of compliance trainings for PC teams and other in-scope audiences, supporting timely completion across locations and addressing execution issues as they arise.
  • Support operationalization of updates to training requirements (e.g., new/revised policies, standards, risk priorities) by coordinating local rollout, communications, and reinforcement activities.
  • Partner with Compliance Capability, Learning, and regional Compliance teams to align training execution with enterprise compliance frameworks, avoid duplication, and ensure consistent learner experience.
  • Monitor training execution effectiveness through completion metrics, learner feedback, and observed compliance outcomes; identify improvement opportunities and escalate risks or gaps as appropriate.
  • Support knowledge reinforcement and practical application of compliance requirements through ongoing engagement, targeted guidance, and capability-building activities; share common pain points and propose enhancements.


Qualifications/Requirements:
  • A minimum of a Bachelor's degree is required. Degrees in Business, Finance, Data Analytics, Law, or related field are preferred.
  • 5-8 years' experience in compliance, audit, risk management, monitoring, and/or analytics, with demonstrated ability to analyze and interpret transactional data and translate results into actionable insights.
  • Strong organizational and prioritization skills with ability to manage multiple workstreams, meet deadlines, and improve execution through disciplined processes.
  • Strong analytical mindset with high attention to detail and ability to identify trends or anomalies; comfortable working with large datasets and developing practical hypotheses.
  • Strong communication and stakeholder management skills with ability to explain monitoring findings clearly and constructively, including drafting concise summaries for leadership audiences.
  • Experience working in a regulated environment with strong audit-ready documentation practices; experience supporting quality review/calibration and coaching others is preferred.
  • Fluency in English is required.


Required Skills:

Preferred Skills:
Communication, Complaints Investigation, Compliance Management, Corporate Governance, Critical Thinking, Data Reporting, Detail-Oriented, Governance Risk and Compliance (GRC) Platforms, Healthcare Industry, Health Care Regulation, Internal Auditing, Legal Services, Medical Compliance, Organizing, Problem Solving, Process Improvements

The anticipated base pay range for this position is :
$94,000.00 - $151,800.00

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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