Multinational Operations Manager- Production Support

Starr Insurance Companies • $90K — $130K *

New York, NY 10025In-Person

Finance & Insurance

Less than 5 years of experience

2 months ago

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Job Overview by Ladders

Qualifications

Bachelor's degree in relevant field or equivalent experience.
5+ years of experience in insurance operations or data management.
Strong leadership skills with experience managing a small team.
Proficiency in Salesforce and Policy Administration systems.
Familiarity with reinsurance processes and quality review standards.

Responsibilities

Manage day-to-day operations of a team of data analysts.
Ensure adherence to service level agreements (SLAs) and deliverables.
Coordinate with cross-functional teams to enhance operational workflows.
Monitor workloads to optimize resource distribution during busy periods.
Standardize processes for incident management and change control.

Benefits

Opportunities for professional development and training.
Access to cutting-edge technology and systems.
Collaborative team environment across global locations.
Exposure to diverse insurance lines and multinational operations.

Full Job Description

Oversight and Coordination: Dedicated multinational production support across all regions and business lines (Property, Liability, Financial Lines):

Role: Management of a team of three data operations analysts in collaboration with COE staff (Under review)to address and coordinate day-to-day insurance production activities related to policy issuance.

Oversight of SLA adherence and deliverables.
Adherence to the Salesforce, Policy Admin (UW) systems and Reinsurance Quality Review procedures
Monitoring workloads of MN Operations support team to ensure proper distribution of work during peak periods.
Maintain and enhance standardized processes for incident management, change control, and escalation, ensuring consistent service delivery worldwide
Address processing queries from the Multinational team, underwriting, claims, and finance teams

About Starr Insurance Companies

Starr Insurance Companies Careers

There has never been a better time to join the global team of Starr Insurance Companies—the leading provider of insurance and investment solutions worldwide.

Work You’ll Do

Join Starr Insurance Companies' top-tier team to assist some of the most prestigious clients in navigating their risk management and insurance strategies. Transform the approach to global insurance solutions with the brightest minds at Starr Insurance Companies. This is where innovation meets industry expertise in a dynamic environment. Lead from a unique position in the marketplace, at the crossroads of deep industry knowledge and extensive insurance innovation. Engage with a worldwide network of professionals dedicated to redefining the future of insurance and risk management. Collaborate with a diverse and inclusive team, fostering a culture of professional growth and diversity training.

Introducing the Starr Insurance Companies Professional Growth Path

The team is committed to building a leading career development framework to help individuals master their professional journey within the insurance industry.

Do Innovative Work

Be part of a team that is at the forefront of industry innovation—delivering targeted solutions through a depth of expertise that is unmatched in the insurance sector.

Drive Innovation and Leadership

Develop and implement groundbreaking solutions on trusted platforms, enhancing Starr Insurance Companies' position as a leader in the insurance industry.

Be Part of a Great Team

Join a team that values diversity and leadership, working on a wide range of initiatives that harness the capabilities of Starr Insurance Companies' global presence.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how Starr Insurance Companies is leading the way in predictive analytics to revolutionize risk assessment and management solutions.

The Starr Insurance Companies Edge

With a commitment to innovation and leadership, Starr Insurance Companies helps clients tackle the challenges of today’s dynamic market. Clients globally turn to Starr Insurance Companies for strategic insights and solutions that drive growth and success in the insurance industry.

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