Multi-Unit Restaurant Leader

SSP Group

$80K — $85K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent; associate's degree preferred.
  • Minimum 7 years in restaurant/food service management/supervisory role.
  • At least 5 years as a Restaurant General Manager.
  • Desired experience as a Multi-Unit Restaurant Manager overseeing General Managers.
  • Proficient in MS Office and Point-of-Sale systems.
  • Strong financial acumen with an expert-level understanding of P&L.

Responsibilities

  • Manage front of house and kitchen operations, providing performance feedback and conducting evaluations.
  • Ensure food quality and safety standards are upheld across all units.
  • Optimize food and labor costs to drive profitability.
  • Recruit and develop a team of Restaurant General Managers through effective training.
  • Implement guest service standards and oversee brand adherence.
  • Maintain compliance with company policies and health standards.
  • Manage inventory levels and display merchandising.
  • Oversee office administrative tasks including funds management and payroll.
  • Monitor sales performance through analysis and reporting.
  • Resolve routine operational issues and escalate complex matters.

Benefits

  • Dynamic work environment in a major airport setting.
  • Opportunities for career growth with a large restaurant operator.
  • Comprehensive health benefits including Dental and Vision.
  • Paid Time Off and RRSP matching.
  • Employee Assistance Program for well-being support.
Full Job Description
Vancouver International Airport (YVR)

Join Our Team as a Multi-Unit Restaurant Manager in a dynamic airport restaurant environment!

  • $80,000 - $85,000 / year
  • Potential for quarterly and year-end super bonuses
  • Multi-unit, multi-brand dynamic company culture
  • Opportunity for Career Growth
  • Comprehensive Benefits Package


Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant Manager at Vancouver International Airport (YVR). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You'll Do:
  • Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers' performances through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
  • Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications.
  • Cost Control: Optimize food and labor costs to maximize profitability.
  • Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments.
  • Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment.
  • Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
  • Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
  • Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll.
  • Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
  • Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.


What We're Looking For:

  • Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
  • Experience:
  • Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
  • Minimum five (5) Years in a Restaurant General Manager capacity.
  • Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
  • Technical Training: Full Service and/or Quick Service restaurant experience preferred. Culinary background is desirable.
  • Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
  • Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Finance: P&L expert level with ability to teach and coach General Managers


Why Join Us?
  • Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
  • Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
  • Competitive Compensation: $80,000 - $85,000 + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, RRSP Matching, Employee Assistance Program.


Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

Additional Statements

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

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