Tata Consultancy Services

MS Dynamics Techno - Functional Lead

Tata Consultancy Services$140K — $160K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Direct hands-on expertise with MS Dynamics CRM, plugins, and custom workflows.
  • Proficiency in creating OOB and custom SSRS reports for CRM.
  • Experience with CRM Web API and configuring JavaScript (OData/REST).
  • In-depth knowledge of Microsoft Dynamics 365, including entities and workflows.
  • Experience with core .NET technologies, including SQL Server and SSIS.
  • Familiarity with PowerBI, Azure Data Factory, and Microsoft Fabric.
  • Demonstrated experience as a CRM Developer on at least 2 implementation projects.

Responsibilities

  • Communicate effectively with the business team to gather requirements.
  • Utilize Agile methodology (SCRUM) in project execution.
  • Collaborate on the development of new CRM features.
  • Lead design sessions, ensuring best practices are included in solutions.
  • Challenge existing processes and push for operational excellence.
  • Guide and mentor junior team members while developing future leaders.

Benefits

  • Opportunities for professional growth and advancement.
  • Involvement in dynamic projects within a collaborative team environment.
  • Exposure to cutting-edge technologies and tools in the CRM space.
Full Job Description
Must Have Technical/Functional Skills
• Direct, hands-on expertise in the following:
• MS Dynamics CRM by plugins, custom workflow activities and web resources.
• Creating OOB CRM and Custom/SSRS reports for CRM
• Configuring, customizing MS Dynamics CRM, CRM Web API and JavaScript (OData/REST).
• Microsoft Dynamics CRM Online/Dynamics 365 product (Entities, Workflows and configuration)
• Dynamics CRM Entities , workflows , configurations , customization development , integrations development.
• CRM Functional areas in Sales Automation,Marketing automation and Service management functionality
• Core .NET technology and related areas - WCF, SSIS, SSRS, SQL Server
• Expertise with PowerBI, Azure Data Factory and Microsoft Fabric.
• Strong understanding of CRM security model, CRM deployment methods
• Experience of working as CRM Developer for at least 2 implementation projects/cycles
• Experience integrating CRM using web services (rest/soap) and messaging (NServiceBus)
• Expertise in writing Plug Ins, Workflow, business process flows and custom scripts.
• Knowledge of best practices and guidelines for design and development

Roles & Responsibilities
• Strong oral/written communication skills.
• Work with the business team to understand the requirements
• Work in the Agile methodology (SCRUM)
• Collaborate with the team to work on developing new features
• Leading and participating High level design session and collaborating with Business on the best practices and solutions that maximize the client needs
• Constantly challenging status quo and bringing in operational excellence to the team to raise the bar.

Generic Managerial Skills, If any

Ability to collaborate with an onsite-offshore model.

Influence and guiding junior team members

Ability to delegate and develop a leadership pipeline

Salary Range: $140,000 - $160,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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