Lead Software Engineer - AI

CenterWell Primary Care$129K — $177K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience)
  • 8+ years of software engineering experience, with 4+ years in production AI/ML systems
  • Deep, hands-on experience with large language models and orchestration frameworks (e.g., LangChain, LlamaIndex)
  • Strong proficiency in Python, Typescript, and modern ML tools (e.g., Hugging Face, PyTorch)
  • Experience designing and deploying RAG pipelines and vector search systems in production
  • Demonstrated ownership of complex AI systems end-to-end, from architecture through production operation
  • Understanding of HIPAA requirements and secure handling of protected health information (PHI)

Responsibilities

  • Design and own the end-to-end architecture of AI systems, including clinical tools and intelligent automation.
  • Evaluate and guide the fine-tuning of foundation models, establishing safety and accuracy evaluation frameworks.
  • Collaborate with product managers, clinicians, and data stakeholders to translate workflows into impactful AI features.
  • Ensure AI system compliance with HIPAA and Humana's Responsible AI standards, participating in review processes.

Benefits

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Paid time off, including personal holidays and parental leave
  • Short-term and long-term disability
  • Life insurance and other wellness opportunities
Full Job Description
The Lead Software Engineer codes software applications based on business requirements. The Lead Software Engineer works on problems of diverse scope and complexity ranging from moderate to substantial.

The Lead Software Engineer standardizes the quality assurance procedure for software. Oversees testing and debugging and develops fixes. Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Key Responsibilities

  • Technical Architecture and Ownership:** Design and own the end-to-end architecture of Centerwell's AI systems, including LLM-powered clinical tools, RAG pipelines, harnesses, agent-based workflows, and intelligent automation. Make and communicate foundational technical decisions in close collaboration with the broader engineering team.
  • Model Development and Fine-Tuning:** Evaluate, select, and where appropriate guide the fine-tuning of foundation models. Establish model evaluation frameworks that prioritize safety, accuracy, and clinical relevance.
  • Clinical and Product Partnership:** Collaborate closely with product managers, designers, clinicians, and data stakeholders to understand care delivery workflows and translate them into well-scoped, high-impact AI features.
  • HIPAA Compliance and Responsible AI:** Ensure all AI systems are designed, deployed, and monitored in compliance with HIPAA and Humana's Responsible AI standards, including participation in AIRB and Responsible AI Council review processes where applicable.

Use your skills to make an impact

Required Qualifications

  • B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience)
  • 8+ years of software engineering experience, with 4+ years focused on production AI/ML systems
  • Deep, hands-on experience building with large language models and orchestration frameworks (LangChain, LlamaIndex, or equivalent)
  • Strong proficiency in Python, Typescript and modern ML tooling (Hugging Face, PyTorch, or similar)
  • Proven experience designing and deploying RAG pipelines and vector search systems in production
  • Working knowledge of model fine-tuning approaches (LoRA, RLHF, instruction tuning, or equivalent)
  • Experience designing and implementing custom LLM and agent evaluation frameworks, including automated eval pipelines, benchmark construction, and output quality assessment at scale
  • Experience designing and building multi-agent AI systems, including agent orchestration, tool use, and sandboxed execution environments
  • Demonstrated ownership of complex AI systems end-to-end, from architecture through production operation
  • Understanding of HIPAA requirements and secure handling of protected health information (PHI)
  • Strong written and verbal communication skills across technical and non-technical audiences
  • Hands-on experience with AI-assisted development tools and LLM coding harnesses (Claude Code, Pi Agent, Cursor, Codex, or similar)


Preferred Qualifications

  • Experience in healthcare, clinical informatics, or other highly regulated industries
  • Exposure to clinical NLP, medical coding, or EHR/FHIR data standards
  • Experience operating AI systems at scale on cloud platforms (AWS, Azure, or GCP)

Additional Information

The candidate must live close to one of our designated IT locations: NYC, NY; Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL, or Charlotte, NC.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$129,300 - $177,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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