Job DescriptionWe are seeking a strategic and results-oriented Director of Virtual Payment Sales to lead a high-performing team of Merchant Payment Services Virtual Payment Specialists
Key Responsibilities- Lead, coach, and develop a team of virtual sellers responsible for inbound lead conversion and proactive outbound prospecting
- Drive disciplined pipeline management, SLA adherence, and sales activity tracking within CRM tools (e.g., Salesforce)
- Establish and execute hub-based sales strategies that maximize conversion, speed to lead, and productivity per seller
- Develop and monitor revenue, volume, and market share goals aligned to merchant acquiring objectives
- Partner cross-functionally to ensure seamless lead routing, onboarding, and client experience
- Leverage data and reporting to optimize sales performance, conversion rates, and funnel health
- Ensure timely follow-up with leads and referrals, reinforcing a rapid-response engagement model
- Identify trends in customer needs, digital behavior, and competitor offerings to continuously refine strategy
- Build a strong, performance-driven culture focused on accountability, coaching, and results
- Oversee budget, staffing, and resource planning to support scalable growth
- Develop relationships with internal partners and external industry stakeholders as needed
Location Requirement- Role is based in Atlanta, GA, supporting a centralized hub of virtual sales professionals
Basic Qualifications- - Bachelor's degree, or equivalent work experience
- - Typically eight to 10 years of relevant experience
Preferred Skills/Experience- Direct experience leading inside sales, virtual sales, or contact center-based teams
- Typically, 8-10 years of relevant sales and/or sales leadership experience
- Strong knowledge of merchant acquiring and payment solutions
- Proven success managing teams focused on high-volume inbound/outbound sales motions
- Advanced proficiency with CRM platforms (e.g., Salesforce) and sales productivity tools
- Demonstrated ability to drive pipeline discipline, conversion improvement, and activity-based performance management
- Strong analytical mindset with experience using data to drive decisions and improve outcomes
- Excellent coaching and leadership skills, with a track record of building high-performing, metrics-driven teams
- Effective verbal and written communication skills, particularly in virtual engagement environments
- Strong understanding of banking products/services, operations, and evolving payment trends
- Ability to make independent, data-driven decisions in a fast-paced environment
Location ExpectationsThis role offers a hybrid/flexible schedule, with an expectation of 3 or more days per week in office and flexibility to work remotely on remaining days
Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $118,170.00 - 144,430.00
Posting may be closed earlier due to high volume of applicants. 
