Job DescriptionThis is a remote position available to candidates who currently reside in LA, California - East LA The Payment Solutions Market Manager is an individual contributor sales role responsible for driving business development and sales within the Small Business and Branch Banking segment, specifically serving companies with less than $2.5 million in annual revenue. This role focuses on developing new business relationships while expanding and increasing profitability within existing client accounts.
The Market Manager builds and maintains a strong pipeline of opportunities through a combination of self-sourced prospecting and close partnership with Business Banking Specialists and branch colleagues. Success in this role requires identifying sales opportunities based on a strong understanding of client needs, market dynamics, and the organization's products and services.
The position involves making consultative sales presentations to existing and prospective clients, clearly articulating the value and benefits of payment solutions to meet their business needs. The Market Manager also implements and maintains an effective referral network and call program to support ongoing sales activity and growth. Overall, this role is focused on expanding payment solutions within the small business environment through proactive relationship management and targeted sales efforts.
Basic Qualifications:- Bachelor's degree, or equivalent work experience
- Three to five years of relevant sales experience
- Ability to travel
Preferred Skills/Experience:- 5-8 years of sales experience, preferably in payments or merchant services.
- Knowledge of payment processing products, services, and industry practices.
- Bilingual proficiency with the ability to read, write, and speak English and at least one additional language.
- Proven experience in business development, marketing, sales, and contract negotiation.
- Strong sales acumen with a demonstrated ability to build, manage, and advance a sales pipeline.
- Ability to identify, escalate, and resolve client issues effectively and creatively.
- Excellent problem-solving, decision-making, organizational, and prioritization skills.
- Proven ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
- Exceptional interpersonal, verbal, and written communication skills.
- Strong customer service focus with a commitment to follow-up and relationship management.
- Merchant services sales experience strongly preferred.
- Experience with Point-of-Sale (POS) systems and related technology preferred.
- Proficiency with Salesforce or similar CRM platforms to manage opportunities and track sales activity.
- Collaborative team player with strong relationship-building and partnership skills.
- Demonstrated record of achievement with a high level of motivation, integrity, competitiveness, and professionalism.
Additional Job Description: Key Responsibilities- Prospect, develop, and manage a sales pipeline focused on companies with less than $2.5 million in annual revenue
- Execute merchant sales strategies within the Small Business segment
- Plan and execute successful sales campaigns to drive growth
- Provide regular activity reporting and progress updates to leadership
- Build, grow, and maintain strong partnerships with key stakeholders and bank partners
Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
Posting may be closed earlier due to high volume of applicants. 
