Metropolitan Family Services

MPI Clinical Program Supervisor (CTA)

Metropolitan Family Services$78K — $90K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Social Work, Counseling or related field required.
  • 2+ years of Community Violence Intervention (CVI) experience and at least 2 years of supervisory experience required.
  • Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW) required.
  • Preferred experience in curriculum and program development and implementation.

Responsibilities

  • Lead coordination of behavioral health services within community and CTA systems.
  • Develop partnerships with stakeholders and agencies to enhance program effectiveness.
  • Collaborate with team to address high-tension mental health situations.
  • Supervise staff and interns, providing clinical guidance.
  • Attend multidisciplinary meetings and events as needed.
  • Ensure compliance with quality and quantity service standards.
  • Manage personnel matters, including hiring and staff evaluations.

Benefits

  • Medical, Dental, and Vision Coverage.
  • Funding contributions to Health Savings Accounts (HSA) for individuals and families.
  • FREE access to General Medicine and Behavioral Health Teladoc services.
  • 401K plan with a 4% employer match.
Full Job Description
We are now hiring for a full-time Clinical Program Supervisor to join our Metropolitan Peace InitiativesTeam!

SALARY: The average starting salary for this position will fall in the range of $78,000 and $90,000 annually. Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

  • Lead the coordination of behavioral health services within the community and CTA systems by reviewing complex cases, supporting high-risk crisis responses, ensuring compliance with clinical, ethical, and organizational standards, and implementing strategies to enhance service effectiveness and team performance.
  • Develop and strengthen partnerships with community stakeholders, behavioral health systems, hospitals, public safety agencies, and CTA leadership to support program expansion, improve continuity of care, and advance collaborative crisis response initiatives across diverse communities.
  • Collaborate with CPRU team members to identify, de-escalate, and mediate high-tension situations related to mental health concerns; build trust with diverse individuals and groups; and provide post-crisis follow-up support to promote stabilization and healing.
  • May provide a full range of case management, counseling (individuals/family and groups), advocacy, educational, and related services to Community Safety and Transit Operations participants and staff as needed.
  • Supervision of staff and interns. Provide clinical guidance and shadowing opportunities for interns.
  • Attend multidisciplinary meetings and events for MPI CP4P, CTA, etc orgs as scheduled.
  • Responsible for meeting contractual requirements such as 24-hour crisis rotation coverage.
  • Responsible for maintaining quality and quantity of services. Keeps abreast of client service needs and participates in planning for them.
  • Responsible for all personnel matters within program including hiring, assigning, and terminating of staff. Identifies for manager, leadership potential of program staff.
  • Participates in developing unit's annual and long-range plan and recommends program budget to their supervisor.
  • Assures appropriate integrations of multi-service, multi-disciplinary, and systems approach to program.
  • Flexible to travel to different neighborhoods of the city.
  • Works effectively with diverse staff and service population.
  • Other duties as assigned.


QUALIFICATIONS:

  • Master's Degree in Social Work, Counseling or related field from an accredited college or university, required.
  • 2+ years of Community Violence Intervention (CVI) experience with at least 2 years of supervision experience, required.
  • Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW), required.
  • Some experience in curriculum and program development and implementation, preferred.


KNOWLEDGE, SKILLS, and ABILITIES

  • Knowledge of behavioral health services, crisis intervention, and community violence prevention.
  • Strong leadership, staff supervision, and clinical consultation skills.
  • Ability to develop and facilitate trainings, curriculum, and professional development opportunities.
  • Excellent communication and relationship-building skills with community partners and stakeholders.
  • Ability to effectively engage, support, and work with diverse individuals, families, and communities.


PHYSICAL DEMANDS:

  • While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
  • The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
  • The employee may occasionally lift and/or move up to 25 pounds.


Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some highlights include:

  • Medical Coverage, Dental Coverage, and Vision Coverage.
  • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
  • FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
  • Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.


& so much more! Make sure you click here to see the full suite of benefits offered!

Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

About Metropolitan Family Services

Metropolitan Family Services is a non-profit social services organization, headquartered in Chicago, Illinois, with locations throughout the Chicago metropolitan area. The organization was founded in 1857 as the Chicago Relief and Aid Society, and has since grown to become one of the largest and most comprehensive social service agencies in the region. Metropolitan Family Services provides a range of services to individuals and families in need, including counseling, education and employment services, legal aid, and senior services. The organization is committed to promoting equity and social justice, and has been recognized for its work in these areas.
Learn more about Metropolitan Family Services
Size
1,000 employees
Industry
Founded
1857

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