General Motors

MPG AV Operations and Test Supervisor

General Motors • $125K — $192K *
Milford, MI 48381In-Person
Transportation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years leading operations teams in a safety-focused environment.
  • Experience in people management, including coaching and performance development.
  • Proven track record in managing shift-based frontline workforces.
  • Strong skills in workforce planning, scheduling, and staffing management.
  • Solid process management capabilities with a focus on operational metrics.
  • Experience dealing with incidents and cross-functional coordination under pressure.
  • Excellent written communication and documentation skills.

Responsibilities

  • Lead and develop a team of Operations and Test Coordinators and 30+ contract AV Test Operators.
  • Manage daily operations including staffing, scheduling, and work allocation for a 7-day operation.
  • Ensure safe and compliant execution of public road driving operations to meet performance metrics.
  • Supervise support for closed-course and public road testing activities.
  • Maintain active leadership presence to ensure smooth operations and effective communication across shifts.
  • Implement structured daily execution through standard work and operational excellence practices.
  • Drive team accountability for training, conduct, and policy compliance.

Benefits

  • Opportunity for career development and progression planning.
  • Engagement in safety-critical operational environments.
  • Potential for relocation benefits if required.
  • Incentives based on performance and company success.
Full Job Description
Job Description

MPG AV Operations and Test Supervisor

The MPG AV Operations and Test Supervisor is the frontline leader responsible for the safe, disciplined, and efficient execution of autonomous vehicle operations and test support across public road and closed-course activities. This position leads GM direct Operations and Test Coordinators and a team of 30+ contract AV Test Operators, with primary accountability for people leadership, workforce coordination, operator readiness, and day-to-day execution.

The Role

This role serves as the team lead for manual and supervised public road driving operations and supervises operators who support both closed-course and public road testing in partnership with AV Test Engineering. The supervisor ensures operator staffing, capability, and execution are aligned to engineering priorities, test plans, operating procedures, and safety requirements. The role also acts as a key bridge between frontline operations and the AV Test Engineering team, ensuring testing is supported correctly, consistently, and with the quality needed to meet program objectives.

What You'll Do

  • Lead and develop direct-report Operations and Test Coordinators and a workforce of 30+ contract AV Test Operators supporting seven-day operations.


  • Lead daily operations for the operator workforce, including staffing, scheduling, shift coverage, work allocation, and frontline coordination across operating needs, locations, and test priorities.


  • Manage day-to-day execution of manual and supervised public road driving operations to ensure safe, compliant, and consistent field performance while meeting our operations metrics.


  • Supervise operator support for closed-course and public road test activities, ensuring the right people, vehicles, and operational support are in place to meet program needs.


  • Maintain strong floor presence and visible leadership across shifts, using sound judgment and clear communication to direct work, remove obstacles in real time, and ensure efficient shift starts and passdowns.


  • Drive structured daily execution through standard work, standard work audits, service-level expectations, KPI ownership, and operational excellence disciplines.


  • Lead, coach, and develop a frontline team in a fast-paced, safety-critical environment while driving accountability for attendance, conduct, operating discipline, training completion, and policy compliance.


  • Support employee development through role clarity, progression planning, capability building, and career-path guidance for coordinators and operators.


  • Own workforce readiness for current and future operational demand by monitoring staffing coverage, shift plans, skill mix, and operator deployment across workstreams.


  • Assess operational output by reviewing workflows, staffing patterns, and team performance to identify inefficiencies and implement improvements that increase quality, consistency, and overall effectiveness.


  • Partner with cross-functional teams to align operator capacity and readiness with anticipated testing demand, fleet support needs, schedule changes, and expanded operating scope.


  • Work closely with AV Test Engineering to translate engineering test needs into executable operator support plans, including staffing, readiness, work instructions, and escalation paths.


  • Coordinate with engineers, program leads, and operational stakeholders to ensure operator-supported testing is executed properly, documented clearly, and completed with the discipline required to support software validation and release objectives.


  • Reinforce adherence to defined test procedures for operator-supported execution, especially where teams are supporting data collection, issue identification, triage, and repeatable validation activities.


  • Monitor coaching, safety, and driver-quality data to reinforce strong operating behaviors and address gaps through follow-up, coaching, and process improvement.


  • Respond to field issues, operational disruptions, and safety concerns by coordinating follow-up actions, documenting occurrences, and ensuring timely escalation through established channels such as CAPA and related workflows.


  • Maintain operational documentation and communications, including staffing models, process announcements, training updates, shift guidance, and team reference materials.


  • Own and improve operational policies and procedures by maintaining clear standards, updating guidance as business needs evolve, and supporting cross-functional changes that affect workflows, roles, tools, or operating requirements.


Additional Job Description

  • This role is a key operational partner to AV Test Engineering and helps ensure operator-supported testing is conducted properly, consistently, and in accordance with approved plans and procedures.


  • The supervisor supports both public road and closed-course activities and helps create the operating structure needed to scale testing safely and efficiently.


  • Success in this role requires balancing strong frontline people leadership with disciplined operational execution in a fast-changing environment.


  • The role requires close partnership with safety, training, incident response, engineering, and operations stakeholders to maintain smooth day-to-day execution and high-quality test support.


  • A strong candidate will lead through presence, sound judgment, and clear communication while building an engaged, accountable, and development-focused team culture.


Required Qualifications

  • Experience leading frontline operations teams in a safety-critical environment.


  • Demonstrated people-management experience, including coaching, accountability, performance management, and employee development.


  • Experience leading coordinators, operators, technicians, or similar shift-based frontline workforces.


  • Experience with workforce planning, scheduling, staffing management, or shift operations.


  • Strong process focus with experience leading, owning, and enforcing operational metrics and performance expectations.


  • Experience managing incidents, escalations, and cross-functional coordination under time pressure.


  • Strong written communication and documentation skills.


  • Ability to drive disciplined execution while maintaining a high bar for safety, compliance, and accountability.


Preferred Qualifications

  • Experience building or improving operational processes, training frameworks, or team programs.


  • Experience working closely with engineering, safety, and technical teams to support structured testing or field operations.


  • Familiarity with public road driving operations, closed-course testing, or autonomous vehicle test support environments.


  • Experience supporting teams that generate structured test data, issue triage, and repeatable validation results for engineering customers.


  • Ability to translate field and operator needs into scalable processes, training improvements, and operational enhancements.


  • Manufacturing supervisor experience is preferred.


Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.
  • The salary range for this role is $125,200 to $192,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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