Mortgage Process Specialist

Vesta Innovations, Inc

$100K — $135K *
US-AnywhereRemote in United States
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in the mortgage industry, focusing on either operations or IT.
  • Experience with Loan Origination Systems and pricing/secondary marketing is a significant advantage.
  • Strong technical skills with a desire to deepen knowledge, particularly in API documentation and data schemas.
  • Hands-on experience with tools like Postman, SQL, or scripting is a major plus.
  • Proven ability to identify, triage, and solve problems across various projects.

Responsibilities

  • Become a product expert by thoroughly testing and documenting all platform functionalities.
  • Collaborate with the partner integrations team to configure and map data across platforms.
  • Partner with the customer implementation team to create comprehensive documentation for loan fulfillment workflows.
  • Keep engineering, product, and partner teams updated on testing and integration progress.
  • Play a key role in delivering transformative software solutions to customers.

Benefits

  • Robust medical, vision, and dental coverage with approximately 100% of employee premiums paid.
  • 401(K) plan offering to help secure your financial future.
  • Generous parental leave policy with 16 weeks fully paid for all new parents, including adoptions.
  • Remote-first work culture with hubs in New York and San Francisco.
  • Flexible working hours and wellness benefits to promote a healthy work-life balance.
  • Monthly DoorDash benefits for convenient meal delivery.
  • Encouraged flexible time off to recharge and avoid burnout.
  • Opportunity to participate in company offsites for team bonding.
Full Job Description
About the role

As one of our first mortgage analysts at Vesta, you'll work closely with our product, engineering, partnerships, and implementations teams across a variety of mission critical projects. In this role, you can expect to:
  • become a Vesta product expert, understanding how to test all functionality within the platform, and diligently document test cases with a high attention to detail.
  • work with our partner integrations team to help configure our integrations and map data across platforms.
  • partner with our customer implementation team to create canonical documentation around all aspects of both loan fulfillment workflows and the nuances of our product.
  • stay in lock step with our engineering, product, and partner teams, keeping them updated on testing and integration status.
  • be an indispensable part of delivering industry-changing software to our customers!

Who you are
  • You have 3+ years of experience in the mortgage industry, specifically navigating and working with mortgage systems either on the operational/process side or on the technical/IT side. Experience working with Loan Origination Systems is a big plus, and experience in pricing and/or secondary marketing - PPE configuration, lock desk operations, investor delivery, loan sale workflows, or hedging - is a huge plus. This is an area where deep domain knowledge translates directly into product impact.
  • You are highly technical, or technically adept with a strong desire to go deeper. You're comfortable working closely with engineers and product managers, reading API documentation, reasoning about data schemas, and pulling apart JSON/XML payloads to understand what's actually happening under the hood. Hands-on experience with tools like Postman, basic SQL, or scripting to validate data is a major plus. Technical acumen isn't optional in this role - it's central to it.
  • You are curious and hungry to identify, triage, and help solve any problem you come across, big or small, and you're excited to apply your depth of knowledge across a variety of projects.
  • You are a self-starter and team player who's comfortable flexing across a variety of problems, and you do so while keeping an eye toward detail and executing with precision.
  • You're looking to join an early-stage team to build something BIG, something industry-changing, and you're excited about being part of that quickly-moving, fast-growing journey.

Benefits and Perks
  • Robust medical, vision, & dental coverage (~100% of employee premiums are covered)
  • 401(K) plan offering
  • Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!)
  • Remote-first culture with hubs in New York & San Francisco
  • Generous WFH & Wellness Benefits
  • Monthly Doordash benefits
  • Open & encouraged flexible time off
  • Company offsites to get to know the team!

Our cash compensation amount for this role is targeted at $100,000 - $135,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

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