Mortgage Loan Officer, Specialty Products

Carrington Holding Company, LLC

$125K — $300K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent work experience required
  • Two or more years' experience in mortgage lending preferred, especially with Non-QM products
  • Current Mortgage Loan Originator License through NMLS
  • Safe Act/MLO certification required

Responsibilities

  • Prospect for new business through outbound calls and responding to inbound inquiries
  • Adhere to phone disclosure requirements during customer interactions
  • Manage the loan process in compliance with legal and company guidelines
  • Analyze and follow up on submitted documents, including credit reports and income verification
  • Explain loan products clearly to customers
  • Deliver exceptional customer service throughout the loan process
  • Collaborate with operations staff to ensure smooth file flow

Benefits

  • Comprehensive healthcare plans for employees and their families
  • Discretionary 401(k) match of 50% on the first 4% contributed
  • Discounts on fitness, restaurants, retail, and more through the employee portal
  • Customized training programs to promote career advancement
  • Employee referral bonuses
  • Educational reimbursement options
  • Corporate social responsibility through the Carrington Charitable Foundation
Full Job Description
Job Description

Our Loan Officer, Specialty Products is responsible for selling Non-QM and other mortgages and adhering to company guidelines. Advise customers regarding their options for obtaining a new mortgage. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $125,000 - $300,000+ annually.

What you'll do:
  • Prospect for new business by making outbound calls to company-sourced leads, take inbound calls from mail solicitation campaigns, call transfers from Customer Service Representative agents, and inbound inquiry customer calls. Identify self-sourced customers from network of realtors and other professionals.
  • Adhere to all phone disclosure requirements when speaking to customers.
  • Manage the loan process according to current legal and company guidelines and applicable federal, state, and local regulations.
  • Follow up with prospects regarding documents that were submitted for review, analyze credit reports, income documents, and conduct further research as required.
  • Explain various loan products to customers.
  • Provide a high level of customer service to every customer during the loan process.
  • Ensure loans are in compliance with Carrington guidelines, applicable state and federal regulations, and investor requirements.
  • Partner with operations staff to ensure expedient process of file flow.
  • Perform other duties as assigned

What you'll need:
  • High school diploma or equivalent work experience required
  • Two (2) or more years' experience in mortgage lending preferred with some experience specifically in the Non-QM products
  • Must have a current Mortgage Loan Originator License through NMLS
  • Safe Act/MLO certification required

What is the value proposition to joining the team?
  • Full array of mortgage programs.
  • Paperless loan file flow and process.
  • Aggressive Marketing support including brochures, social media, and CRM.
  • Aggressive underwriting: we manual underwrite over 80% of our files
  • Warm exclusive leads
  • Ability to originate nationally
  • Competitive compensation plan, including a base plus commission.

What We Offer:
  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get the opportunity to work with friends (and get some extra cash in your pocket!).
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Carrington does not do interviews or make offers via text or chat.

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