MORTGAGE BUSINESS MANAGERWHAT IS THE OPPORTUNITY?
The Mortgage Business Manager is a critical partner to the SVP, Strategy and Transformation Manager, supporting strategic planning, leadership coordination, executive communications, and the overall operational rhythm of the division. This is a highly visible, hands-on role ideal for a detail-oriented, self-starter who excels at translating complexity into clarity, managing competing priorities, and driving cross-functional alignment behind the scenes. The Mortgage Business Manager is a fast learner, capable of understanding and simplifying complex business concepts, and synthesizing a range of qualitative and quantitative inputs into clear recommendations and strategic materials tailored to a variety of stakeholders.
WHAT WILL YOU DO?
- Assist in the development and execution of division
- Compile and distill inputs from data analysis, stakeholder interviews, project updates, and team feedback into a common point of view to inform decision
- Organize and facilitate leadership cadences, executive meetings, and strategy offsites - including content development, action tracking, and follow
- Prepare board
- Take complex, technical, or ambiguous content and translate it into simple, compelling messaging appropriate for various audiences - from front
- Create agendas, pre
- Support financial and headcount planning, business reporting, and budget tracking in partnership with Finance and HR teams.
- Maintain accurate, organized repositories of operational documents, strategy decks, and leadership materials.
- Learn quickly and develop a working knowledge of complex business structures, products, and regulatory requirements within mortgage banking.
- Coordinate associate engagement events, volunteer programs, and team
- Partner with internal communications, HR, and other departments to reinforce team culture and deliver division
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*- Bachelor's Degree or equivalent
- 10+ years of experience in business operations, strategic planning, program/project management, or executive communications.
Additional Qualifications- Background in financial services, mortgage, banking, or corporate strategy preferred.
- Demonstrated ability to synthesize data, stakeholder input, and qualitative insight into a unified narrative or recommendation.
- Exceptional writing, presentation, and storytelling skills; adept at communicating clearly with executive, technical, and frontline audiences.
- Strong organizational and time-management skills; able to juggle multiple priorities in a fast-paced, high-accountability environment.
- Comfortable navigating ambiguity and working independently while staying aligned with leadership goals.
- Bachelor's degree required; MBA or other advanced degree is a plus.
WHAT'S IN IT FOR YOU?CompensationStarting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
