JOB SUMMARY: The Mortgage Branch Manager is responsible for managing the Loan Production Office (LPO) while ensuring operational excellence, business growth, and regulatory compliance. This leadership role requires more than 50% of working hours dedicated to management and supervision of LPO employees while also driving mortgage loan product sales. The Mortgage Branch Manager plays a critical role in business strategy, talent management, and customer engagement to enhance the bank's success.
ESSENTIAL FUNCTIONS:
Management & Leadership:- Supervise and manage the daily operations of the LPO, ensuring efficiency and productivity.
- Oversee a team of at least two full-time LPO employees or the equivalent.
- Lead hiring and firing decisions by providing input into the bank's talent management processes.
- Mentor and coach employees to optimize performance, business growth, and professional development.
- Conduct regular business planning and sales strategy meetings with LPO employees.
- Maintain an open-door policy to support and engage employees effectively.
- Ensure all employees comply with bank-mandated compliance training and continuing education requirements.
Sales & Business Development:- Meet or exceed minimum monthly production levels of five (5) funded mortgage units per month, as per bank policy.
- Develop and maintain strong relationships with prospects, customers, and referral partners.
- Educate customers on the mortgage loan process, products, pricing, and payment structures to enable informed decisions.
- Assist customers in structuring loans to meet financial needs and goals.
- Support employees in leveraging bank-approved tools to grow business opportunities.
- Continuously recruit additional personnel to grow the team and expand the business.
Compliance & Operational Efficiency:- Ensure adherence to bank policies, regulatory requirements, and industry best practices.
- Monitor loan pricing management to ensure compliance with bank guidelines.
- Immediately report suspected fraud or unauthorized activities to bank management.
- Maintain stringent safeguards on borrower non-public personal information.
- Assist in managing expenses, P/L, and overall business strategy to enhance the branch's success.
Loan Origination Restrictions:- The Mortgage Branch Manager is a non-producing manager and is strictly prohibited from engaging in any loan origination activities, including actions defined under the Truth in Lending Act and other applicable licensing laws
QUALIFICATIONS:
- Proven leadership experience in mortgage lending and loan production management.
- Strong knowledge of mortgage products, pricing, and regulatory compliance.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to drive sales and business growth while maintaining operational integrity.
- Proficiency in mortgage software tools and financial analysis.
- Commitment to team development and customer education.
EMPLOYMENT TYPE:
This is a full-time, salaried exempt, W-2 position under the employment of the Bank.
Texana Bank Mortgage
1680 Keller Parkway
Keller, Texas 76248
