About the role:

The Mobilization Operations Associate supports the systems, data, and logistics behind Indivisible's distributed grassroots mobilization work, across both Indivisible-led and coalition campaigns. That covers event operations, data infrastructure, and the sustained mobilization tools that keep grassroots members engaged between big moments. Reporting to the Associate Director of Mobilization Operations, this role works closely with the broader Mobilization team and coalition partners to keep host support, event logistics, tooling, and reporting running smoothly.

This role may require limited travel to support organizational priorities.

This is a full-time, short-term assignment anticipated to end on or before January 15, 2027. The salary for this position is $80,500 annually, and the role is expected to require 40 hours of work per week.

Indivisible offers a comprehensive employer-sponsored benefits package, including medical, dental, and vision coverage; a company-sponsored Health Reimbursement Arrangement (HRA); FSA with limited matching, and a 401(k) retirement plan with up to a 5% employer match. Employees are fully vested upon becoming eligible.

What you'll do:

Event & Host Operations (25%)

• Maintain event listings and shift signups in Mobilize. Troubleshoot host and volunteer issues as they come in and maintain communication platforms to facilitate this.
• Support host onboarding through distribution of toolkits, training materials, and providing day-of logistics guidance.
• Staff and assist with coordinating coalition staff/volunteers in supporting host support channels/calls during high-volume mobilization moments and national days of action.
• Track event performance (capacity, fill rates, turnout) and surface what's working, or what's not, to the operations team.

Tools & Platform Support (35%)

• Help maintain the sustained mobilization tools (EveryAction, NGP VAN, Mobilize, Freshdesk, etc.) that keep grassroots members engaged between major events. Document and escalate bugs and gaps to appropriate tool owners.
• Stand up infrastructure quickly during rapid-response moments: new event pages, updated toolkits, revised host materials.
• Support security monitoring and triage for distributed mobilization moments, following team protocols.
• Supporting with mobilization related websites and their upkeep.

Data & Reporting (20%)

• Provide support to coalition partners and event hosts on how to utilize their data from Mobilize, or other related systems.
• Share updates on the current breadth and depth of mobilization campaigns.
• Support the mobilization department in its implementation and maintenance of CRM systems.
• Report and track state of incoming communications to coalition or campaign inbox systems.
• Support applicants and grantees throughout grant cycles, including the reporting process

Coalition & Rapid Response Support (20%)

• Provide day-to-day operational support to coalition partners running joint mobilization campaigns.
• Triage incoming requests from field/state staff and route to the right person or resource.
• Keep shared event, toolkit, and reporting systems current so partners can move fast.
• Resolve support tickets in an efficient, effective, professional, and courteous manner for mobilization hosts, participants, and the public.

Qualifications:

• 1-3 years of experience in organizing, campaigns, or mobilization work, including electoral, advocacy, or large-scale volunteer programs.
• Working knowledge of EveryAction and Mobilize. Comfortable learning new tools quickly.
• Strong attention to detail. This role is data- and logistics-heavy.
• Able to stay organized and calm across multiple concurrent requests, especially during rapid-response periods when priorities shift fast.
• Clear written communication. Comfortable producing host-facing materials and internal reporting.

Desired Qualifications:

• Experience supporting coalition or multi-organization campaigns.
• Familiarity with Airtable, Formstack, or similar workflow/form tools.
• Prior experience in a distributed/remote organizing environment.

The pay range for this role is:

80,500 - 80,500 USD per year (Remote (United States))