Req ID: 387341We are currently seeking a Release Technical Lead to join our team in San Leandro, California (US-CA), United States (US).
Job Description:Daily Responsibilities: - Provide front-line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, and Production Governance related to issues
- Solve production down situations under tight SLA deadlines
- Root cause and problem resolution follow-up
- Debug and fix production issues by analyzing UI Kit, Swift UI, Java, Kotalin, Native React, Xamarin, JavaScript, Queries, etc.
- As a part of the L2 support team provide stand-by hrs. support on a rotational basis for a production system
- Look for efficiency improvement & productivity savings Drive & live by the culture of innovation resulting in a highly efficient team and improving operational efficiency
- Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, and server upgrades.
- Communicate with all lines of business and management the overall status and health of the application, contribute to automation, and causal analysis, develop shared/common solutions, and proactively identify cross-functional or technical issues
- Interact with clients and demonstrate empathy to situations and challenges
Requirements:• 5+ years experience in Agile Scrum methodology with sprints of 2-weeks
• 5+ years experience with JIRA• 3+ years Native Apps Development experience (iOS/Android), familiar with XCode/Android Studio
• Prior experience configuring native app (certificates, provisioning profiles)
• Version control system experience (GIT)
• Experience in bulk code merges and resolving conflicts
• Experience implementing CI/CD pipeline (Jenkins), support the build eco system, analyze build errors
• Experience in Sonar, Artifactory, Browserstack and tool chain development
• Experience in Fastlane
• Full understanding of SDLC best practices
• Ability to multi-task and work effectively in a deadline driven cross team environment.
• Management of defects, follow-up until closure
• Strong verbal and written communication skills, including delivery of presentations
• Proven success working in a fast paced environment with shifting priorities while managing tactical and strategic deliverables to meet release time lines
• Strong analytical and problem solving skills
• Strong collaboration/co-ordination skills with multiple groups involving Development, QA, Business, Management, DevOps and Production Support
• Self-motivated individual that possesses strong time management and organizational skills
• Ability to quickly learn new tools
• Exposure and experience in build and deployment activities of Native Apps ( IOS and Android )
Preferred:• Demonstrated Experience in Native Apps with Speed to Market projects
• Ability to think strategically about technical direction and engineering practices
• Ability to not only understand new technologies but also their impact to banking and online sales
• Either prior familiarity or ability to quickly learn banking processes, and support of banking products
Experience: Min. years of experience in the role is 3+ years and overall experience is 5+ years.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $60-$66.50/hour Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits