Horizon Blue Cross & Blue Shield

MLTSS Care Manager Lead

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years broad clinical experience
  • 3+ years in home care, discharge planning, or case management (preferably elderly frail population)
  • Current NJ Choice certification
  • 2+ years in the Managed Care industry (preferred)
  • 2+ years as an MLTSS Care Manager in the managed care industry (preferred)

Responsibilities

  • Act as a subject matter expert for mentoring and training
  • Conduct training presentations in team meetings
  • Prepare reports on mentees' progress focusing on outcomes
  • Lead user acceptance testing for medical management system
  • Evaluate care management processes for quality improvement
  • Coordinate the delivery of high-quality, cost-effective care
  • Travel as needed for training and demand-based duties

Benefits

  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement
Full Job Description
About the Role

This field-based position is responsible for performing MLTSS Care Manager duties using established guidelines to ensure appropriate level of care for our members as well as preparing new hires to independently transition to the MLTSS care manager role.

What You'll Do

  • Acts as subject matter expert for respective area for mentoring/ preceptor/ training/ remediation classes.
  • May assume training type activities/presentations in team meetings/training classes.
  • Present reports required on mentees' progress to assigned Supervisor that focus on positive outcomes and opportunities for improvement.
  • Subject matter expert for user acceptance testing for medical management system and all MLTSS State required contractual assessments and surveys.
  • Evaluates care management processes by problem solving, analyzing variances and participating in the quality improvement program to enhance trained staff outcomes ongoing in the MLTSS program.
  • Must follow current Care Management role and responsibilities to include but not limited to: Evaluates the necessity, appropriateness and efficiency of medical services and procedures provided. Coordinates and assists in implementation of plan for members. Coordinates the delivery of high quality, cost-effective care supported by clinical practice guidelines established by the plan addressing the entire continuum of care.
  • Willing to travel to different regions in State as needed for demand and training as needed.
  • Lead CM will serve as a 1:1 resource to assist the new assessor to become fully certified and independent in the assessor role.
  • Lead CM will ensure protocols for identifying and addressing any retraining needs for new assessor.
  • Lead CM is required to percept the new assessor for one month or longer as needed post NJ Choice certification.
  • Lead CM is to have the new assessor shadow them on all workdays and share a case load. Lead CM will be responsible to communicate with new assessor as to progress and timeline for working independently.


What You Bring

Education/Experience:

  • Requires a minimum of three (3) broad clinical experience.
  • Requires a minimum of three (3) years' experience in home care, discharge planning, or case management. Preferably with the elderly frail population.
  • Requires a current NJ Choice certification in the State of NJ.
  • Minimum of two (2) years' experience in the Managed Care industry preferred.
  • Minimum of two (2) years' experience as an MLTSS Care manager in the managed care industry preferred.


Additional Licensing, Certifications, Registrations:

  • Current NJ Choice Certification.
  • Active Unrestricted NJ RN/SW License Preferred.
  • Current Driver's license.


Knowledge:

  • Requires strong knowledge of the MLTSS care management role.


Skills and Abilities:

  • Requires strong communication and presentation skills.
  • Requires the ability to work independently and resolve problems through interaction with multiply departments and personnel.
  • Requires strong knowledge of the MLTSS care management role.


Travel (If Applicable):

  • Requires local travel and possible on call work specific to the managed long term support and services case management program.


Salary Range:
$79,100 - $105,945

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:
  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement

About Horizon Blue Cross & Blue Shield

Horizon Blue Cross Blue Shield of New Jersey is a health insurance company that provides coverage to individuals and businesses in New Jersey. The company offers a variety of health plans, including HMO, PPO, and EPO plans, as well as Medicare and Medicaid plans. Horizon BCBSNJ also provides wellness programs and resources to help members manage their health. The company is committed to improving the health of the communities it serves and has partnered with local organizations to address health disparities and promote healthy living.
Learn more about Horizon Blue Cross & Blue Shield
Size
5,500 employees
Industry

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