Mitigation Project Manager

Servpro

$70K — $125K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid driver's license
  • 1+ years of management or supervisory experience
  • 3+ years of industry experience
  • IICRC certifications preferred
  • Strong communication and multitasking skills

Responsibilities

  • Ensure accurate work scopes and prepare estimates using mobile tech
  • Negotiate project scopes and estimates with clients
  • Schedule and manage crews and subcontractors for active projects
  • Review documentation to meet client requirements and billing standards
  • Maintain communication with customers, team members, and vendors
  • Oversee production expenses including equipment and materials
  • Enhance customer satisfaction through digital feedback management

Benefits

  • 401(k) plan
  • Performance-based bonuses
  • Company vehicle
  • Comprehensive health insurance including dental and vision
  • Paid time off
  • Ongoing training and certification opportunities
  • Company-hosted events
Full Job Description
Responsive recruiter

Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Health insurance
  • Training & development
  • Company parties
  • Dental insurance
  • Paid time off
  • Vision insurance


We offer:
  • Salary PLUS commission & bonuses
  • Company Vehicle
  • Company Phone
  • Continued Training & Certifications

As the Mitigation Project Manager, you will oversee all aspects of assigned projects and crews. This front-line management position leads their team to operational excellence.

In this position, you will be making a difference for people each and every day! When customers are having their worst day, you can be their hero Locally owned and operated leading disaster cleanup and restoration company in business in Massachusetts for over 32 years is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker.

Key Responsibilities
  • Ensure an accurate scope of work for projects and prepare estimates utilizing mobile devices and proprietary software
  • Negotiate customer and/or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates

Position Requirements
  • Valid driver's license
  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • IICRC certifications are preferred

Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law


Compensation: $70,000.00 - $125,000.00 per year

Picture yourself here fulfilling your potential.

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