Paul Davis Restoration

Mitigation Manager

Paul Davis Restoration • $65K — $100K *
Murrieta, CA 92562In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Experience in restoration services is essential
  • Strong commitment to customer service
  • Proven leadership ability with diverse teams
  • English fluency required
  • Clean driving record with valid license
  • Availability for nights, weekends, and overtime
  • Willingness to engage in continuous learning

Responsibilities

  • Lead teams in restoration and mitigation projects
  • Ensure excellent customer service in all interactions
  • Assist team members and promote inter-departmental collaboration
  • Represent the brand positively in all customer interactions
  • Conduct daily team huddles to prepare for work
  • Meet clients and insurance adjusters to resolve issues
  • Perform quality control inspections on job sites
  • Maintain organized and stocked equipment and trucks
  • Respond to on-call duties as necessary

Benefits

  • Opportunities for leadership development
  • Monthly cross-training programs
  • Comprehensive health, dental, and vision insurance
  • Employee referral program
  • Positive team culture
  • Pay based on experience and certifications
  • Performance-based bonus opportunities
Full Job Description
Reports To: General Manager

MUST HAVE EXPERIENCE IN RESTORATION

What does a Mitigation Manager with Paul Davis do?
  • Lead a team of hardworking individuals serving others within your community
  • Make a difference for others that have had a disaster strike their property
  • Take pride when your team completes mitigation projects on budget with an exceptional customer experience
  • Be empathetic and show a sense of urgency while communicating through modern technology

Team Compensation and Benefits:
  • Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
  • Monthly cross-training opportunities to advance your career
  • Health, dental and vision insurance
  • Referral program
  • Great culture and team dynamic
  • Pay based on experience and certifications
  • Bonus opportunities based on performance


Team Qualifications (Requirements):
  • Desire to join a world-class team and contribute a positive attitude
  • Dedication to customer service
  • Ability to lead others from diverse backgrounds
  • Fluent in English
  • Valid driver's license with a clean record
  • Have the ability to work nights/weekends and overtime, if needed
  • Desire to continually learn new things


Role on the Team (Job Responsibilities):
  • Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Be a great representative of our brand!
  • Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
  • Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
  • Re-inspect job sites for quality control.
  • Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
  • Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
  • Be accessible by phone and participate, as necessary, in the on-call schedule.


Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

Compensation: $65,000.00 - $100,000.00 per year

About Paul Davis Restoration

Paul Davis Restoration is a franchise organization that provides services to clean up and repair damage to residential and commercial properties due to water, fire, mold, storm, or other disasters. The company was founded in 1966 and is headquartered in Jacksonville, Florida. Paul Davis Restoration has over 300 independently owned and operated franchises in the United States and Canada. The company offers a wide range of services, including emergency services, restoration, reconstruction, and remodeling. Paul Davis Restoration has received numerous awards and recognitions for its services and franchise system.
Learn more about Paul Davis Restoration
Size
3,500 employees
Industry
Real Estate & Construction
Founded
1966
* Ladders Estimates

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