Position Description & Qualifications

If you love high profile and challenging projects supporting the Coast Guard, Serco has a great opportunity for you! This opeations managementposition will be on a dynamic team responsible for Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance, and Reconnaissance (C5ISR) afloat and ashore communications support, maintenance, sustainment, and integration on various U.S. Coast Guard platforms in the Charleston, South Carolina area. Bring your operational leadership, coordination, and execution skills to make an impact on national security missions.

This position is contingent upon your ability to maintain your active Top Secret clearance. This position is also contingent upon an award of contract.

Serco supports the Naval Information Warfare Center (NIWC) Atlantic and U.S. Coast Guard stakeholders by delivering lifecycle sustainment, logistics, technical services, cybersecurity support, training, inventory and asset management, and operational readiness support across a broad portfolio of shipboard and shore-based C5ISR systems.

In this role, you will:

• Manage and coordinate day-to-day operations supporting U.S. Coast Guard C5ISR readiness, integration, sustainment, and technical services across afloat and ashore platforms.
• Support operational execution across platforms such as WPB, WMEC, WHEC, WAGB, WMSL/NSC, FRC, OPC, PSC, shore/mobile platforms, DSF units, MFPU, Training Center platforms, and associated U.S. Navy platforms.
• Review and implement operational policies, practices, procedures, and work priorities to meet contract and mission objectives.
• Assign or delegate responsibilities, organize resources, resolve operational issues, prepare schedules, and set deadlines to ensure timely completion of work.
• Coordinate activities related to site surveys, readiness assessments, technical assistance, remote support, system integration, testing, and System Operational Verification Tests (SOVTs).
• Work closely with Government customers, internal teams, and cross-functional support areas to ensure efficient and effective mission execution.
• Ensure staff readiness, training coordination, and compliance with organizational policies, contract procedures, and security requirements.
• Support shared operational functions including technical documentation, integrated logistics support, warehousing, training coordination, configuration management, and inventory and asset accountability.
• Prepare and support operational reporting requirements, including Program Management Reviews (PMRs), Task Order Status Reports (TOSR), weekly status reports, and POA&M updates.
• Monitor and analyze operational costs, support budget tracking, and help manage execution against scope, schedule, staffing, and funding requirements.
• Support emergent mission requirements and travel as needed for customer support, operational troubleshooting, and fleet or site-based execution.

To be successful in this role, you will have:

• Bachelor's degree with a minimum of12+ years of professional experience in operations management.
• Active DoD Top Secret/SCI clearance is required to be considered.
• Experience managing and coordinating operational activities, assigning work, building schedules, organizing resources, resolving problems, and driving timely execution.
• Experience supporting complex operations in a DoD, Navy, Coast Guard, shipboard, shore-based, logistics, or technical services environment.
• Strong written and verbal communication skills, with the ability to work effectively with Government representatives, supervisors, and internal teams.
• Ability to work in the Charleston, SC area and travel as required in support of contract execution.
• Travel up to 10% may be required.

If you are interested in supporting and working with a diverse and passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

*Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded or active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process*

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.