Mission Support Administrator

Markon

$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 4 years of administrative support or comparable experience, with increasing levels of complexity.
  • Bachelor's degree preferred; associate's degree considered.
  • Expertise in applying established policies and procedures in unique situations.
  • Extensive knowledge of agency and Intelligence Community administrative processes.
  • Proficient in Microsoft Office Suite and related internal administrative applications.
  • Basic understanding of project management fundamentals.
  • Strong analytical, communication, and writing skills.

Responsibilities

  • Manage and troubleshoot complex end-to-end workflow processes.
  • Coordinate issue resolution across multiple work units.
  • Provide comprehensive administrative support to projects or programs.
  • Interpret policies and apply them to unique situations.
  • Perform diverse tasks with minimal supervision.
  • Organize and execute complex workflow processes.

Benefits

  • Medical, Dental, and Vision insurance.
  • Life insurance and disability coverage.
  • 401(k) matching contributions.
  • Flexible Spending Accounts for health expenses.
  • Employee Assistance Program services.
  • Training and tuition assistance for professional growth.
  • Generous paid time off and holiday schedule.
Full Job Description
Overview

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

At Markon, we don't just offer jobs - we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

Markon values people and the tremendous impact each individual can make - which is why we're consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation's most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters - bringing out the best in each other to advance our clients' missions.

Join us and make a meaningful impact.

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.

Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays

Description

Markon is seeking a Mission Support Administrator to support our Intelligence Customer by managing, executing, troubleshooting complex end to end (E2E) workflow processes or programs, and independently coordinating the resolution of issues across multiple work units. The work also includes managing, coordinating, and/or providing comprehensive administrative support to a work unit, project, program or functional area.

Responsibilities

  • Manage, execute, and troubleshoot complex end-to-end (E2E) workflow processes or programs.
  • Independently coordinate the resolution of issues across multiple work units.
  • Provide comprehensive administrative support to a work unit, project, program, or functional area.
  • Interpret and apply established policies and regulations to unique situations and circumstances.
  • Perform complex, diverse work with minimal supervision.
  • Manage, organize, schedule, create, and execute complex E2E workflow processes or programs.

Specific duties and responsibilities may include:
  • Administrative Workflow Management
  • Quality Assurance/Process Improvement
  • Office Management
  • Integrated Support Using IT Applications


Qualifications

  • A minimum of four (4) years of prior administrative support or comparable experience, demonstrating increased levels of complexity and responsibility in the areas of problem solving, working independently maturity, judgment, and initiative. Applicable higher education may be substituted for up to one (1) year of work experience.
  • Bachelors Degree or Associates Desired
  • Subject Matter Expertise sufficient to interpret and apply established policies, procedures, and guidelines to unique situations or under unique circumstances
  • Extensive knowledge of Agency and IC administrative processes and procedures related to area of assignment
  • Extensive knowledge of assignment-specific internal administrative support applications• Extensive knowledge of Microsoft Office Suite applications
  • Basic understanding of Project Management fundamentals
  • Analytical skills sufficient to assess and interpret highly complex information from multiple sources
  • Excellent communication skills
  • Writing skills sufficient to compose original, non-template, clear and concise moderately complex written products
  • Planning and Organizational skills
  • Interpersonal skills
  • Time management skills


Salary Range

USD $80,000.00 - USD $95,000.00 /Yr.

The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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