TeleTech

Mission Manager

TeleTech$77K — $176K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of professional experience
  • 3+ years in the operational community
  • Experience in high-risk crisis management
  • Knowledge of lifecycle and sponsor operations
  • Ability to lead sensitive missions in a 24/7 operations center
  • TS/SCI clearance with a polygraph
  • High school diploma or GED

Responsibilities

  • Analyze and interpret intelligence data to develop actionable insights
  • Manage operational assessments on strategic targets within assigned AOR
  • Validate information from various collection platforms including SIGINT and GEOINT
  • Drive complex operations to prioritize national security threats
  • Mentor and lead mission partners in a collaborative environment
  • Adapt to and implement client tradecraft effectively
  • Work under pressure to provide timely recommendations

Benefits

  • Comprehensive health and life insurance
  • Disability and financial benefits
  • Retirement plan options
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
  • Flexible benefit programs for full-time and part-time employees
Full Job Description
Mission Manager The Opportunity: Critical decisions are made every single day in support of our nation's defense. What if you could use your analytical skills and operational mindset to help protect our nation? With all the information available today, it takes a skilled analyst to find and interpret the best data to provide their clients with the best answers. As a Mission Manager, you can use your technical, operational, and military experience to develop actionable intelligence for our client. If you have a strong operational background, analytical skills, and a problem-solving mindset, we have an opportunity for you to use those skills to support our national security. As a Mission Manager on our team, you'll play a critical role in helping our client understand their operational battlespace and the national-level threats in that space. You'll gain an understanding of a multitude of different collection platforms and tools as you explore new data sources and combine information from disparate sources, including SIGINT, GEOINT, OSINT, and open-source. You'll validate the information and apply client tradecraft as you help build assessments on strategic-level targets within your assigned area of responsibility (AOR). You'll become the authority on your target set, AOR, and operational tools, so our client will look to you for time-critical recommendations, often under pressure. This is a chance to define your expertise and develop new skills in incorporating raw and often time-sensitive intelligence paired with a multitude of platforms and tools, enabling you to affect the targeting narrative and picture. You'll drive complex worldwide operations to develop actionable intelligence against the highest priorities. You'll work with a team where you will share your skills, expertise, and hunger for solutions with other analysts. You'll have direct leadership opportunities for leading mission partners in a 24/7/365 operations environment. We focus on growing as a team to deliver the best support to our customers and use multiple resources for mentoring and learning new skills and tools. Join us as we provide the right information at the right time to support the critical needs of our national interests. Join us. The world can't wait. You Have: • 5+ years of experience working in a professional environment • 3+ years of experience in the operational community • Experience with crisis management in high-risk or high-consequence environments, including federal or state law enforcement, USG or USMIL operations, combat arms, or tactical aviation • Knowledge of lifecycle and sponsor operations, including how to support them and applying appropriate stages for executing a client's mission • Ability to direct sensitive missions in a fast-paced and high-impact 24/7 operations center to satisfy collection requirements and maximize resource effectiveness • Ability to conduct weekly rotating shift work • Ability to travel domestically and internationally up to 25% of the time • TS/SCI clearance with a polygraph • HS diploma or GED Nice If You Have: • Possession of excellent verbal and written communication skills • Bachelor's degree preferred; Master's degree a plus Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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