Mission Deployment Lead

Twenty Technologies, Inc

$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in cyber operations or intelligence workflows
  • Direct experience supporting operational workflows in the Intelligence Community
  • Strong understanding of cyber mission workflows and their intersection with intelligence production
  • Ability to learn and communicate complex software clearly to varied users
  • Experience with graph-based tools, link-analysis platforms, and other analytic tools
  • Strong written communication skills for translating field feedback into actionable requirements
  • Demonstrated ownership mentality in ambiguous operational environments

Responsibilities

  • Drive the adoption of Twenty's products within the Intelligence Community from demo to operational use
  • Map and align real mission workflows to Twenty's capabilities across various stages
  • Conduct onboarding, hands-on training, and enablement for users based on their unique workflows
  • Develop playbooks, guides, and patterns for effective use in actual mission environments
  • Maintain awareness of user adoption, workflows, blockers, and product requests
  • Translate user feedback into product requirements and actionable engineering context
  • Collaborate with product and engineering teams to validate fixes and maintain mission relevance

Benefits

  • Comprehensive health options including medical, dental, and vision plans
  • Paid parental leave for eligible employees, with varying durations based on parental roles
  • Flexible PTO policy alongside paid holidays, allowing for personal time as needed
  • 401(k) retirement plan with pre-tax and Roth options available
  • Health Savings Account (HSA) and Flexible Spending Account options offered
Full Job Description
Mission | National Capital Region | On Site | Full Time | Active TS/SCI with CI Poly About the Role Twenty builds AI-native software for cyber mission teams operating in complex intelligence environments. We are looking for a Mission Deployment Lead to make Twenty's products operationally useful for Intelligence Community users. This role is for someone who understands cyber operations, targeting, networking environments, and mission planning. You will work directly with operators, analysts, mission owners, program staff, product managers, and engineers. Your job is to understand real workflows, drive adoption, surface friction, translate field feedback into product decisions, and make sure Twenty is solving problems that matter. This role requires an active TS/SCI with CI Poly and regular onsite work at customer locations. What You'll Own • Own mission adoption for IC users of Twenty's products, moving teams from demo and pilot usage into recurring operational workflows. • Map real mission workflows across planning, targeting, execution support, assessment, collaboration, and reporting to Twenty capabilities. • Lead onboarding, hands-on training, working sessions, and enablement across the distinct workflows of operators and targeters based on your understanding of their unique needs and requirements. • Build and adapt playbooks, quick-start guides, and repeatable workflow patterns based on what works in real mission environments. • Maintain the field operating picture for each deployment: users, stakeholders, workflows, blockers, adoption signals, product requests, risks, next actions, and value stories. • Turn user feedback into clear product requirements, bug reports, workflow improvements, and engineering context. • Partner with product and engineering to test workflows, triage issues, validate fixes, and keep roadmap decisions grounded in mission reality. • Support demos, pilots, and expansion into adjacent teams where Twenty is already creating mission value. This is a mission adoption role, not a quota-carrying sales role. Preferred Qualifications • 5+ years prior experience as a cyber operator, targeter, mission planner, or intelligence professional supporting real-world operational workflows in the Intelligence Community. • Direct experience with complex cyber operations, while supporting operators, targeters, mission leads, technical directors, and program stakeholders. • Working understanding of cyber mission workflows and how they intersect with intelligence production, planning, tasking, execution support, and assessment. • Ability to learn complex software quickly and explain it clearly to technical and non-technical users. • Experience with graph-based tools, link-analysis platforms, analytic platforms, BI tools, mission systems, or workflow software. • Strong written communication. You can turn ambiguous field input into concise requirements, action items, status updates, and executive-ready summaries. • Bias toward ownership in ambiguous environments. Role Details Location: National Capital Region Workplace: On Site and In Office Employment: Full Time Department: Mission Clearance: Active TS/SCI with CI Poly Travel: Occasional travel for customer engagements, training, and mission support Benefits What's on the table: • Health. Medical, dental, and vision plan options. Life / AD&D, disability coverage options. • Family. Paid parental leave for eligible full-time employees. 12 weeks for birthing parents, 4 for non-birthing parents, 6 weeks for adoptive, foster, or intended parents through surrogacy. • Vacation. Paid holidays and flexible PTO. Take what you need. • Retirement. 401(k) with pre-tax and Roth options. HSA/FSA options, dependent care FSA. Benefits vary by location, role, and eligibility. Full plan details provided during the interview and offer process. If this role sounds like you, apply and share with us your interest Due to U.S. government contract and security requirements, this role is limited to U.S. citizens. Some positions may also require eligibility to obtain and maintain a U.S. Government security clearance. Any active clearance requirement will be listed in the role description.

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