Mission Deployment Lead

Twenty Technologies, Inc

• $110K — $130K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in cyber operations, targeting, or mission planning within the Intelligence Community.
  • Direct involvement in complex cyber operations supporting various stakeholders.
  • Understanding of cyber mission workflows and their relation to intelligence processes.
  • Ability to quickly learn and clearly explain complex software to diverse users.
  • Experience with graph-based tools and workflow software relevant to intelligence operations.
  • Strong written communication skills for translating field input into actionable items.
  • Proactive ownership in ambiguous environments.

Responsibilities

  • Drive mission adoption of Twenty's products among Intelligence Community users.
  • Map real mission workflows to Twenty's capabilities across various operational phases.
  • Lead onboarding and training sessions tailored to the needs of operators and targeters.
  • Develop playbooks and quick-start guides based on real mission experiences.
  • Maintain an overview of field operations, including user engagement and product requests.
  • Translate user feedback into product requirements and workflow improvements.
  • Collaborate with product and engineering teams to validate workflows and address issues.
  • Support demos and pilot programs to expand product usage across teams.

Benefits

  • Medical, dental, and vision plan options, along with life and disability coverage.
  • Paid parental leave for eligible employees, with varying durations based on parental status.
  • Flexible paid time off (PTO) and paid holidays.
  • 401(k) retirement plan with pre-tax and Roth options, plus HSA/FSA options.
Full Job Description


Mission | On Site | Full Time | Active TS/SCI with Full Scope Polygraph OR Active TS/SCI with CI Polygraph

Role Summary

Twenty builds AI-native software for cyber mission teams operating in complex intelligence environments.

We are looking for a Mission Deployment Lead to make Twenty's products operationally useful for Intelligence Community users. This role is for someone who understands cyber operations, targeting, networking environments, and mission planning.

You will work directly with operators, analysts, mission owners, program staff, product managers, and engineers. Your job is to understand real workflows, drive adoption, surface friction, translate field feedback into product decisions, and make sure Twenty is solving problems that matter.

This role requires an active TS/SCI with CI Poly and regular onsite work at customer locations.

What You'll Own
  • Own mission adoption for IC users of Twenty's products, moving teams from demo and pilot usage into recurring operational workflows.
  • Map real mission workflows across planning, targeting, execution support, assessment, collaboration, and reporting to Twenty capabilities.
  • Lead onboarding, hands-on training, working sessions, and enablement across the distinct workflows of operators and targeters based on your understanding of their unique needs and requirements.
  • Build and adapt playbooks, quick-start guides, and repeatable workflow patterns based on what works in real mission environments.
  • Maintain the field operating picture for each deployment: users, stakeholders, workflows, blockers, adoption signals, product requests, risks, next actions, and value stories.
  • Turn user feedback into clear product requirements, bug reports, workflow improvements, and engineering context.
  • Partner with product and engineering to test workflows, triage issues, validate fixes, and keep roadmap decisions grounded in mission reality.
  • Support demos, pilots, and expansion into adjacent teams where Twenty is already creating mission value. This is a mission adoption role, not a quota-carrying sales role.


Preferred Qualifications
  • 5+ years prior experience as a cyber operator, targeter, mission planner, or intelligence professional supporting real-world operational workflows in the Intelligence Community.
  • Direct experience with complex cyber operations, while supporting operators, targeters, mission leads, technical directors, and program stakeholders.
  • Working understanding of cyber mission workflows and how they intersect with intelligence production, planning, tasking, execution support, and assessment.
  • Ability to learn complex software quickly and explain it clearly to technical and non-technical users.
  • Experience with graph-based tools, link-analysis platforms, analytic platforms, BI tools, mission systems, or workflow software.
  • Strong written communication. You can turn ambiguous field input into concise requirements, action items, status updates, and executive-ready summaries.
  • Bias toward ownership in ambiguous environments.


Occasional travel for customer engagements, training, and mission support is required.

Benefits
What's on the table:
  • Health. Medical, dental, and vision plan options. Life / AD&D, disability coverage options.
  • Family. Paid parental leave for eligible full-time employees. 12 weeks for birthing parents, 4 for non-birthing parents, 6 weeks for adoptive, foster, or intended parents through surrogacy.
  • Vacation. Paid holidays and flexible PTO. Take what you need.
  • Retirement. 401(k) with pre-tax and Roth options. HSA/FSA options, dependent care FSA.

Benefits vary by location, role, and eligibility. Full plan details provided during the interview and offer process.

If this role sounds like you, apply and share with us your interest

Due to U.S. government contract and security requirements, this role is limited to U.S. citizens. Some positions may also require eligibility to obtain and maintain a U.S. Government security clearance. Any active clearance requirement will be listed in the role description.

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