BlackLine

Mid-Market Account Manager

BlackLine$74K — $88K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree required.
  • 2+ years in Account Management or sales with a quota responsibility and a history of success.
  • Strong consultative selling skills, especially within CFO and Accounting departments.
  • Exceptional relationship-building skills with a hunter mentality.
  • Sharp business acumen to understand clients' financial needs and pain points.
  • Proven experience in drafting and negotiating client contracts.
  • Results-oriented with a proactive client focus in high-volume environments.
  • Outstanding communication skills, both verbal and written.

Responsibilities

  • Achieve and surpass monthly sales targets with effective account pipeline management.
  • Develop and implement strategic sales plans for account expansion.
  • Cultivate ongoing client relationships post-sale to uncover new business opportunities.
  • Proactively identify expansion opportunities through regular client engagement and understanding their evolving needs.
  • Collaborate with Customer Success Managers to demonstrate ROI and build Client Roadmaps.
  • Maintain meticulous CRM entries for accurate forecasting and activity tracking.
  • Identify and manage at-risk accounts to secure renewals and navigate objections.
  • Work closely with cross-functional teams to ensure seamless client experiences and satisfaction.

Benefits

  • Robust benefit and wellness plans offered.
  • Short-term and long-term incentive programs based on eligibility.
  • Commitment to pay transparency in the hiring process.
Full Job Description
Make Your Mark:
As a Mid-Market Account Manager, you are the CEO of your own book of business. Your mission is to drive growth and expand revenue within our existing customer base by acting as a trusted, strategic advisor. You will own a dedicated portfolio of mid-market accounts (under $750M in annual revenue), transforming them into long-term partners and champions for BlackLine. This is a role for a "hunter" who excels at farming-someone who can nurture relationships to uncover and close new business opportunities.

You'll Get To:
  • Crush Your Numbers: Consistently achieve and exceed monthly sales targets and recurring revenue quotas by strategically managing your account pipeline.
  • Drive Expansion Revenue: Develop and execute strategic sales plans to expand business within your accounts. You will be responsible for the entire sales cycle for add-ons, including selling new modules, additional users, upgrades, and renewals.
  • Own the Commercial Relationship: Own the commercial relationship with clients post-sale, turning every interaction into an opportunity to strengthen the partnership and uncover new revenue streams.
  • Hunt for Opportunity: Proactively hunt for expansion opportunities within your accounts through regular client outreach, business reviews, and a deep understanding of their evolving needs and challenges (i.e., mergers, acquisitions, divestitures).
  • Master Consultative Selling: Work as a team with Customer Success Managers to build and maintain Client Roadmaps, demonstrating the ROI of BlackLine's solutions and creating a compelling business case for further investment.
  • Run a Tight Ship: Meticulously maintain all account, contact, and opportunity information in our CRM system to ensure an accurate sales forecast and a clear view of all activities.
  • Save at-Risk Revenue: Proactively identify and manage accounts at risk of cancellation, skillfully navigating objections and reinforcing value to secure the renewal.
  • Be a Team Player: Collaborate closely with Implementations, Training, Support, and other teams to ensure your clients' expectations are met, creating a seamless experience that fosters loyalty and opens doors for future sales.
  • Travel required, approx. 40%


What You'll Bring:
  • BA/BS degree required.
  • A Proven Track Record of Sales Success: 2+ years of experience in an Account Management or sales role where you were responsible for a quota, with a proven history of consistently meeting and exceeding it.
  • Consultative Selling Expertise: A well-developed consultative selling style with the ability to act as a knowledgeable advisor, particularly when selling into the CFO's organization and Accounting/Finance departments.
  • Relationship-Driven "Hunter" Mentality: A people-oriented professional with exceptional relationship-building skills combined with the drive to find and close new business.
  • Business & Financial Acumen: A sharp business sense with the ability to understand a client's financial drivers, identify creative solutions to their problems, and translate that into commercial opportunities.
  • Deal-Making Skills: Proven experience drafting, negotiating, and finalizing a variety of client contracts and documents.
  • Results-Oriented Mindset: A strong results orientation with a dedicated client focus and the ability to thrive in a fast-paced, high-volume environment.
  • Exceptional Communicator: Outstanding analytical, oral, and written communication skills.
  • Collaborative & Independent: The ability to work independently to drive your own success while also being a strong collaborator in a team setting.


We're Even More Excited If You Have:
  • Accounting and/or BlackLine experience is a significant plus.


Salary Range:
$74,000.00-$88,000.00

Pay Transparency Statement:

Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.

In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model - for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.

About BlackLine

BlackLine, Inc. is a provider of cloud-based software that automates and controls the entire financial close process. The company’s platform is designed to help midsize companies and large enterprises improve the accuracy and efficiency of their financial reporting. BlackLine’s software is used by accounting and finance teams to manage tasks such as journal entry preparation, account reconciliations, and intercompany accounting. The company was founded in 2001 and is headquartered in Woodland Hills, California.
Learn more about BlackLine
Size
1,812 employees
Market Cap
$3.8 billion
Industry
Net Income
-$46.9 million
Founded
2001
5 Year Trend
+27.2%
Revenue
$351.7 million
NASDAQ

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