Spirit Aerosystems

Mid-Level Customer Quality Support Representative

Spirit Aerosystems$73K — $112K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in quality discipline, ideally in aerospace or manufacturing
  • Familiarity with engineering drawings and customer specifications
  • Proficient in MS Office, specifically PowerPoint and Excel
  • High School Diploma or GED required
  • Leadership experience is a plus, along with quality inspection knowledge

Responsibilities

  • Serve as customer quality representative and manage non-conformances
  • Collaborate with management on significant aircraft structure repairs
  • Present data at customer meetings and ensure engagement
  • Develop customer inspection plans in compliance with regulations
  • Plan improvements in manufacturing and assembly operations
  • Conduct design reviews to ensure quality standards are met
  • Analyze contracts and specifications to enforce quality disciplines
  • Perform configuration audits on processes and products
  • Compile and assess process capability data for trend analysis
  • Employ process improvement methodologies to enhance operations
  • Educate teams on Quality Management System processes

Benefits

  • Eligible for comprehensive health insurance
  • Flexible spending and health savings accounts available
  • Access to retirement savings plans
  • Life and disability insurance programs included
  • Generous paid and unpaid time off options
  • Potential for a $5,000 Kansas state tax credit for eligible employees
Full Job Description
Overview

This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit’s Commercial Business Units (“Spirit Commercial”). Spirit Commercial designs and builds commercial aerostructures, including for Boeing Commercial Airplanes, one of Boeing’s three business units and the premier manufacturer of commercial jetliners for decades. Spirit Commercial’s core products include fuselages, pylons, nacelles and wing components, with a focus on innovative composite and aluminium manufacturing solutions.

Responsibilities

Position Responsibilities:

  • Represent Spirit as a customer quality representative (CQS). Coordinate non-conformances with the customer and provide visibility.· Collaborate with all levels of management on aircraft structure repairs identified by Engineering as significant (SRL).
  • Review all non-conformances that may be sensitive (CSI) to the customer and end user.
  • Ability to attend, interface and present data during customer meetings.
  • Apply knowledge of quality policies and governmental regulations to develop andadminister long-range customer inspection plans, acting as agent/designee for customer, to meet contractual and other requirements.
  • Ability to plan and coordinate improvements in manufacturing (e.g., hardware and tool acceptance, variability reduction, developing key suppliers, and assembly operations, etc.).
  • Ability to perform design reviews to ensure that quality is engineered into the product and tool.
  • Apply knowledge of engineering (e.g., manufacturing, tooling, quality, and statistics, etc.) to analyze requirements of contracts, drawings, and specifications to develop plans for the application of quality disciplines to processes.
  • Ability to perform configuration audits and reviews of products, tools, and processes.
  • Ability to compile, measure and analyze process capability data, models to perform trend analyses and risk assessments.
  • Skill in process improvement methodologies (i.e., root cause analysis) to plan and coordinate process improvements.
  • Ability to ensure sequenced inspection control points, create and maintain inspection accountability systems.
  • Ability to identify, evaluate, and implement preventative measures, corrective action, procedural changes, process improvements and present resultant findings.
  • Provide education and coaching on the Quality Management System and Manufacturing Verification Process.
Qualifications

Basic Qualifications (Required Skills/Experience):

  • 5+ years of experience in a quality discipline, preferably in inspection, aerospace, or manufacturing
  • Working with engineering drawings and customer specification
  • MS Office (power point & excel) experience
  • High School Diploma or GED

Preferred Qualifications (Desired Skills/Experience):

  • Strong verbal and written communication skills with attention to detail
  • Quality inspection helpful but not required
  • Leadership experience helpful
  • Experienced desired with MES (Manufacturing Execution Systems)
  • Ability to work effectively in a dynamic and team-based environment
  • Ability to prioritize requests from multiple sources and support requirements
  • Self-motivated; taking ownership of projects and issues, including follow through to closure and resolution
  • Great attitude and willingness to learn

Union:

This is a union-represented position.

Pay & Benefits:

We strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range - Mid-Level (Level 3): $73,400 - $112,550

Kansas Tax Credit:Join Spirit AeroSystemsKansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years.Click herefor more information on the tax credit.

About Spirit Aerosystems

Spirit AeroSystems is a leading manufacturer of aerostructures for commercial and defense aircraft. The company was founded in 2005 and is headquartered in Wichita, Kansas. Spirit AeroSystems designs and manufactures a wide range of products including fuselages, wings, and nacelles. The company has facilities in the United States, Europe, and Asia and serves customers around the world. Spirit AeroSystems is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Spirit Aerosystems
Size
16,100 employees
Market Cap
$3 billion
Industry
Net Income
-$870.3 million
Founded
2005
5 Year Trend
-10.3%
Revenue
$3.4 billion
NASDAQ

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