Job Title: Microsoft Dynamics Team Lead

FLSA Status: Exempt, Salaried

Location: New York, NY

Worksite Status:Onsite

The Microsoft Dynamics Team Lead is responsible for leading the design, development, and delivery of scalable CRM solutions built on Microsoft Dynamics 365. This role balances hands on technical leadership with people management, overseeing a cross functional team of developers, business analysts, and QA testers to deliver high quality, complex business aligned solutions.

The Team Lead acts as a technical authority, mentor, and delivery owner-ensuring solutions are reliable, secure, and aligned with organizational priorities.

As a leader on our team, you should be:

• A passionate person who believes in helping others win by providing the resources and development necessary to grow.
• An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day.
• An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team's objectives.
• Authentic. Bring your best self to work, let's do something amazing.
• Flexible knowing and expecting that things change and that's what makes our business stronger.

What will you do:

Technical Leadership

• Lead the architecture, design, and development of Microsoft Dynamics 365 CRM solutions utilizing best practices
• Serve as hands-on technical lead, contributing to development in C#, including plugins, integrations, and custom services
• Ensure best practices in solution design, performance, security, and scalability
• Oversee software solution lifecycle management, including development, testing & production environments; deployments; and upgrades
• Designing, developing and configuring Dynamics 365 environments, serving as the subject matter expert
• Responsible for the timely, comprehensive resolution of user submitted tickets related to Microsoft Dynamics 365 and related systems

Team & Delivery Management

• Supervise and mentor a team of seven resources including developers, business analysts, and QA testers
• Plan and assign work, monitor delivery progress, and ensure predictable execution
• Establish and enforce development standards, code review practices, and QA processes
• Support career development, performance feedback, and skill building across the team

Business Partnership

• Collaborate with business stakeholders to translate requirements into effective CRM solutions
• Partner with Business Analysts to ensure requirements are clear, prioritized, and technically feasible
• Balance delivery speed with quality, maintainability, and long-term platform health

Quality & Governance

• Ensure testing standards are followed, and solutions meet acceptance criteria before release
• Manage technical debt and proactively identify improvement opportunities
• Support production issues, root-cause analysis, and continuous improvement initiatives

What you should have:

• 3+ years of experience developing solutions on Microsoft Dynamics 365 CRM
• Experience leading or supervising cross-functional teams, including developers, BAs, and QA
• Strong proficiency in C#, .NET and Javascript for CRM development (plugins, services, integrations)
• Experience designing and delivering end-to-end CRM solutions
• Solid understanding of software development lifecycle (SDLC) and testing practices
• Experience with web resources, deployment pipelines and solution management
• Strong communication skills with the ability to explain technical concepts to non-technical audiences including executive and senior leaders
• Undergraduate degree in a technical major such as Computer Science or equivalent work experience

Nice if you also have:

• Experience with custom PCF/Fluent UI Controls
• Demonstrated experience with Power Automate, Power Apps
• Familiarity with CI/CD pipelines and CRM solution deployment strategies
• Experience working in Agile or hybrid delivery environments
• Microsoft Dynamics or Power Platform certifications
• Experience with Microsoft Dynamics Field Service mobile app
• Strong verbal and written communication skills
• Project manager mindset and proactive follow through

What we offer:

We owe it to our people - both residents and Beam team members - to do the right thing. That means making sure every building, lounge, terrace or office is a place where people are comfortable being themselves. Not just because it's fair, but because it's what makes us better. We know that if we take care of our team, everything else will fall into place and we do everything we can to make decisions that are in the best interest of our people. Here, we'll always let you know where you stand, and we strive to help you get where you want to go.

At Beam, you'll be surrounded by people who model our Cultural Responsibilities:

• Stay Curious
• Raise the Bar
• Lead with Heart
• Be a Good Neighbor

Base Salary: $140,000 - $160,000 Annually

Exact compensation may vary based on skills, experience & location.

Benefits: First and foremost, we're human. We understand that feeling good at work, means having the tools and resources you need to feel good outside of work. At Beam, we offer benefits that support the whole you - physically, emotionally, and financially. We provide a variety of benefits to team members, including health insurance coverage eligibility on your first day of work, company paid holidays, retirement savings plan, paid parental leave, educational assistance, mental health resources.

A few of the people you will work with:

Sid

Jeff

Sandy