Title: Microsoft Dynamics 365 DeveloperLocation: Trenton, NJ (Hybrid)Duration: 12+ MonthsInterview type: In person onlyNote: Candidates must be local to Trenton, NJ as all interviews will be onsite. No requests for remote/webcam interviews will be accomodated.
Role is hybrid - 3 days per week onsite, non-negotiableJob Description:We are looking for a
Microsoft Dynamics 365 Developer to support the development, configuration, maintenance, and enhancement of Microsoft Dynamics 365 CRM business solutions for a New Jersey state government agency.
What You'll Do - Design, develop, configure, and maintain Microsoft Dynamics 365 CRM solutions using industry best practices
- Implement Dynamics 365 entities, workflows, business process flows, forms, views, dashboards, reports, and web resources
- Configure and customize Dynamics 365 CRM while maximizing the use of out-of-the-box functionality and minimizing custom code where appropriate
- Develop custom solutions utilizing C#, .NET, JavaScript, HTML, SQL Server, plug-ins, and the xRM framework
- Design, build, and support integrations using Dynamics CRM APIs, REST/ODATA services, SOAP endpoints, and related technologies
- Configure security models including business units, teams, security roles, and web roles
- Develop and maintain SSRS reports and dashboards to support business operations and decision-making
- Troubleshoot and resolve Dynamics CRM application, integration, and performance issues
- Collaborate with business stakeholders to gather requirements, identify process improvements, and recommend technology solutions
- Analyze existing business processes and system functionality to improve operational efficiency and user experience
- Create functional and technical documentation, knowledge transfer materials, FAQs, and support documentation
- Review existing data structures and design new data models to support evolving business requirements
- Evaluate and map legacy data for CRM migration initiatives
- Create test cases, execute testing activities, document results, and support user acceptance testing
- Partner with technical teams and project stakeholders to support application enhancements, upgrades, and new implementations
- Assist in the development of business cases, project documentation, and change management activities
What You'll NeedRequired - 5+ years of experience developing Microsoft Dynamics CRM solutions
- 2+ years of experience configuring and developing custom solutions in Microsoft Dynamics 365 CRM
- Strong experience with Dynamics CRM 2016 and/or Dynamics 365 CRM platforms
- Experience developing customizations using C#, .NET, JavaScript, HTML, and SQL Server
- Experience with Dynamics CRM APIs, REST/ODATA services, and SOAP endpoints
- Experience creating and registering custom plug-ins and add-ins within Dynamics CRM
- Strong understanding of Dynamics 365 CRM entities, workflows, business process flows, forms, views, dashboards, and security architecture
- Experience designing, configuring, and implementing Dynamics 365 CRM and xRM solutions
- Knowledge of Microsoft 365 platform integrations, including SharePoint
- Experience with XrmToolBox, Ribbon Workbench, form scripting, and other Dynamics CRM development tools
- Experience troubleshooting application issues and optimizing system performance
- Strong requirements gathering, business analysis, and documentation skills
- Experience designing relational data models and supporting data migration initiatives
- Ability to communicate effectively with both technical and non-technical stakeholders
Preferred - Bachelor's Degree in Computer Science or similar concentration
- Experience with Dynamics 365 Field Service / Field Operations modules
- Experience developing custom workflows and advanced automation solutions
- Experience with enterprise CRM implementation or migration projects
- Experience creating complex SSRS reports and dashboards
- Knowledge of software development lifecycle (SDLC) methodologies
- Experience supporting healthcare, clinical, quality, utilization management, or highly regulated business environments
- Experience leading workshops, training users, and facilitating solution design sessions
- Microsoft Dynamics 365 certifications
Physical Demands - Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
- Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
- Must be able to communicate with customers/team members over the phone and in person
- Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
