RSM US

Microsoft D365 Business Central Managed Services Director

RSM US$134K — $269K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in Computer Engineering, Computer Science, Information Systems, or related technical field.
  • Fluent in English (written and verbal).
  • 12+ years of experience with Microsoft D365.
  • Solid understanding of ERP software and its impact on business processes.
  • Excellent communication and strong analytical skills.
  • Experience in D365 environment management including deployment and issue resolution.
  • Proficiency in D365 Extensions, integrations, and report generation.

Responsibilities

  • Design and code solutions using Microsoft D365 to achieve business goals.
  • Maintain environments by deploying updates and refreshing setups as needed.
  • Handle Dynamics environment tasks like code promotions and server restarts.
  • Troubleshoot application and infrastructure issues effectively.
  • Provide remote support to clients.
  • Gather and communicate customer business requirements accurately.
  • Adapt to and learn new technologies quickly.
  • Collaborate with teams on the configuration of their Microsoft D365 systems.
  • For specialized roles, customize Dynamics 365 Retail Point of Sale and Commerce applications.
  • Keep the ticketing system updated daily.

Benefits

  • Flexible work schedule to balance personal and professional life.
  • Comprehensive benefits package.
  • Access to resources promoting employee well-being and development.
Full Job Description
Responsibilities:
  • Designing and coding solutions using Microsoft D365 functions and features to meet business objectives
  • Environment maintenance including deploying environments, applying continuous updates and refreshing environments
  • Dynamics environment work including code promotions, environment refreshes, restarting servers, and other environment maintenance
  • Troubleshooting business application and supporting infrastructure issues
  • Providing client remote support
  • Understanding how to obtain customer business requirements and communicate findings
  • Adopting and learning new technologies
  • Working and interacting with teams in the configuration of their Microsoft D365 system
  • For more specialized roles, you may be responsible for coding customizations for Microsoft's Dynamics 365 Retail Point of Sale application, and Commerce website
  • Updating ticket system daily


Required Qualifications:
  • Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline.
  • Fluent in English both written and verbal
  • 12+ years of experience with Microsoft D365
  • Understanding of ERP software and how it applies to business processes
  • Excellent communication skills, written and verbal
  • Strong analytical skills,
  • Experience in D365 environment management - deploying environments (Cloud hosted and Microsoft managed), applying continuous updates, resolving issues related to environments
  • Experience in D365 Extension, integrations, and reports


At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $134,000 - $269,000

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

About RSM US

RSM US is a leading provider of audit, tax, and consulting services to middle market companies in the United States. The company is headquartered in Chicago, Illinois and has more than 90 offices across the country. RSM US is a member of the RSM International network, which is the sixth largest network of independent audit, tax, and consulting firms in the world. The company's services include audit and assurance, tax, consulting, risk advisory, transaction advisory, and wealth management. RSM US serves clients in a variety of industries, including healthcare, financial services, manufacturing, real estate, and technology.
Learn more about RSM US
Size
13,000 employees
Industry

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