This position is the primary Microsoft Copilot administrator and user adoption specialist. They will provide onboarding, training, development, and support for Microsoft Copilot driven solutions as well as administration, data security, compliance, and tenant readiness. In addition to education, workshops, training, and solution support, the role will also develop business analytics and information architecture for the Microsoft 365 Collaboration team. This person will work closely with both technical and end-user teammates at all levels within the organization. This position will proactively address requests for agentic solutions, accelerate onboarding and training for Copilot users, and provide more hands-on support throughout the development lifecycle. The Copilot administrator is expected to research upcoming new or deprecated features within the Microsoft Power Platform as well as other LLMs and AI platforms. This position will also be a technical resource for Microsoft Teams, SharePoint Online, the Power Platform, OneDrive for Business, and Viva Engage. They should also be able to answer functional questions and provide guidance on how best to integrate Microsoft Copilot and its various services (Chat, Agents, Cowork, Researcher, Studio) within the boundaries of Advocate Health governance policies.
Pay Range:
$47.50 - $71.25
Major Responsibilities:
Design, implement, and manage Active Directory domains, user accounts, group policies, and related identity services in a hybrid enterprise environment.
Architect, deploy, and manage Azure Active Directory (Entra ID), including hybrid identity scenarios, federation, conditional access, and integration with on‑premises Active Directory.
Administer andoptimizeMicrosoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft 365 Copilot.
Own identity, permissions, licensing, and access controls across the Microsoft ecosystem, ensuring alignment with security, compliance, and governance standards.
Lead planning and execution of migrations from legacy systems to Microsoft 365, including tenant configuration, data migration, and deployment of new services and features.
Implement,maintain, and continuously improve security controls related to identity, access, data protection, and collaboration services.
Ensure Microsoft environments meet regulatory, privacy, and organizational compliance requirements, partnering with security and compliance teams as needed.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
Bachelor’s degree(or equivalent knowledge)inComputerScienceor related field.
Experience Required:
Minimumof five years ofITexperience with extensive knowledge of Microsoft 365isrequired.
Preferred remote locations in IL, WI, NC, GA
Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
No relocation, No Sponsorship or transfer of visa for this position now or in the future.Knowledge, Skills & Abilities Required:
Strongunderstanding of Active Directory, Azure AD, and Microsoft 365 technologies.
StrongActive Directory administration and managementexperiencewith the ability to analyze requirements and translate them into technical configurations
Experience with Windows Server, GroupPolicyand related technologies.
Experience with scripting languages like PowerShell for automation.
Strongunderstanding of identity and access management concepts (authentication, authorization, conditional access)
Strongtroubleshooting and problem-solving skills.
Excellent communication and collaboration skills.
Ability to work independently and as part of a team.
Configure Copilot across Microsoft 365 applications
Ensure data security, compliance, and tenant readiness.
Troubleshoot technical issues and optimize performance.
Develop adoption roadmap and KPIs.
Align Copilot use cases with business goals.
Manage executive sponsorship and stakeholder buy-in
Create training materials and workshops.
Develop personas and role-based use cases.
Provide ongoing support and feedback loops.
Monitor adoption metrics and user engagement.
Identify usage gaps and improvement opportunities.
Report ROI and success stories to leadership.
Physical Requirements and Working Conditions:
Each employee has the responsibility towork in a safe manner.Work requires sitting for long periods of time each day.
