Advocate Health Care

Microsoft 365 User Adoption and Trainer Senior

Advocate Health Care$99K — $148K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in Microsoft 365 applications training/support
  • 2 years of instructional design experience in a technical environment
  • Strong knowledge of Active Directory and Azure AD
  • Experience with Windows Server and Group Policy
  • Proficiency in scripting languages such as PowerShell

Responsibilities

  • Design and manage user training content for Microsoft 365
  • Administer and optimize Microsoft 365 services
  • Lead migrations from legacy systems to Microsoft 365
  • Provide advanced troubleshooting for identity and collaboration issues
  • Collaborate with IT teams on enterprise initiatives
  • Maintain technical documentation and provide mentorship

Benefits

  • Fully remote work setup
  • Collaboration with cross-functional teams
  • Opportunity to influence user training and adoption strategies
Full Job Description

Fully Remote Salaried position

This position is the primary user adoption and training resource forthe Microsoft365 tenantworkloads. The primary function will be to create, maintain, and deliver various forms of end-user training content that will include virtual webinars, deep dive sessions, hands on workshops, one-on-one coaching sessions, onboarding, build-a-thons, on-demand training, instructional videos, and static training content. This person will work closely with both technical and end-user teammates at all levels within the organization. This position will also be a technical resource for Copilot, Microsoft Teams, SharePoint Online,the Power Platform,OneDrive for Business, and Viva Engage. They should also be able to answerfunctionalquestionsand provide guidance on how best to integrate the Microsoft 365 services within the boundaries of Advocate Health governance policies. This collaboration engineer is expected to research upcoming new or deprecated features within the Microsofttenant and to advise managementwhen appropriate.

The successful candidate will have 3-5 years of hands-on Microsoft 365 applications training/support experience and a minimum of 2 years of instructional design in a technical space.

Pay Range:

$47.50 - $71.25

Major Responsibilities:

  • Design, implement, and manage Active Directory domains, user accounts, group policies, and related identity services in a hybrid enterprise environment.

  • Architect, deploy, and manage Azure Active Directory (Entra ID), including hybrid identity scenarios, federation, conditional access, and integration with onpremises Active Directory.

  • Administer andoptimizeMicrosoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft 365 Copilot.

  • Own identity, permissions, licensing, and access controls across the Microsoft ecosystem, ensuring alignment with security, compliance, and governance standards.

  • Lead planning and execution of migrations from legacy systems to Microsoft 365, including tenant configuration, data migration, and deployment of new services and features.

  • Provide advanced troubleshooting and rootcause analysis for complex identity and collaboration issues; proactivelymonitorplatform health and implement performance and reliability improvements.

  • Implement,maintain, and continuously improve security controls related to identity, access, data protection, and collaboration services.

  • Ensure Microsoft environments meet regulatory, privacy, and organizational compliance requirements, partnering with security and compliance teams as needed.

  • Collaborate with crossfunctional IT teams and business stakeholders to support enterprise collaboration initiatives and sharedobjectives.

  • Maintain comprehensive technical documentation, standards, and operational procedures; provide guidance and mentorship to associateand midlevel engineers.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

Bachelor27s degree(or equivalent knowledge)inComputerScienceor related field.

Experience Required:

Minimumof five years ofITexperience withextensive knowledge of Microsoft 365isrequired.

Preferred remote locations in IL, WI, NC, GA

Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.


No relocation, No Sponsorship or transfer of visa for this position now or in the future.

Knowledge, Skills & Abilities Required:

  • Strongunderstanding of Active Directory, Azure AD, and Microsoft 365 technologies.

  • StrongActive Directory administration and managementexperiencewith theability to analyze requirements and translate them into technical configurations

  • Experience with Windows Server, GroupPolicyand related technologies.

  • Experience with scripting languages like PowerShell for automation.

  • Strongunderstanding of identity and access management concepts (authentication, authorization, conditional access)

  • Strongtroubleshooting and problem-solving skills.

  • Excellent communication and collaboration skills.

  • Ability to work independently and as part of a team.

Physical Requirements and Working Conditions:

Each employee has the responsibility towork in a safe manner.Work requires sitting forlong periodsof time each day.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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