Job details
Job Role
Process Consultant 2
Career Role
Consultant - US
Work Location
Charlotte, NC
State / Region / Province
North Carolina
Country
USA
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL USA
Requisition ID
148891BR
Technical Skills 1
Technology|Microservices|Microservices API Management
Technical Skills 2
Technology|Java|Java - ALL
In the assigned Job Role of Process Consultant 2, your Area Of Responsibility will be as below:• Assist in collection and analysis of data from various sources to create detailed process maps and diagrams, identifying automation opportunities and enhancing cross-functional process interactions
• Facilitate benchmarking studies by collaborating with stakeholders to compare the client's process performance against industry standards,
• Collaborate with technical teams to document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements
• Conduct in-depth research on third-party products, synthesizing insights to address inefficiencies and provide detailed analyses of features and costs to guide decision-making
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation
Your contribution to the team:• A collaborative spirit and excellent communication skills.
• Strong analytical and coordination skills with a focus on process optimization
• A knack for creating detailed process maps and technical documentation
• Proactive approach to in conducting benchmarking studies and product research
• Familiarity with system implementation, configuration, and maintenance
• Effective collaboration and communication abilities with cross-functional teams
Required Skill and Experience Experience in Microservices
Experience in Java
Preferred Skill and Experience Good Communication
Additional Required Qualifications• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
