City Of New York

MHCU Supervisor

City Of New York$69K — $97K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate degree from an accredited college.
  • Two years of full-time experience in social casework.
  • At least one year of supervisory experience.
  • Familiarity with mental health resources and data collection methodologies.
  • Strong organizational and communication skills.

Responsibilities

  • Supervise a team of four to nine staff and manage daily operations.
  • Perform administrative duties such as approving timesheets and managing unit coverage.
  • Ensure staff responsiveness to inquiries and maintain accurate case records.
  • Prepare and submit reports to senior administrators and funders as required.
  • Assist in creating new business processes and conduct quality assurance checks on data.
  • Provide case-specific consultation and advocate for cross-systems issue resolution.
  • Participate in and facilitate meetings with stakeholders including foster care agencies and hospitals.

Benefits

  • Comprehensive health insurance and benefits package.
  • Opportunities for professional development and training.
  • Supportive work environment focused on child welfare.
  • Collaborative team culture with a focus on mental health advocacy.
  • Job security in a government agency role with meaningful community impact.
Full Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY RANGE OF $69,880.00- $97,728.00.

The Administration for Children's Services (ACS) Office of Child and Family Health (OCFH) delivers direct medical care to children entering foster care, clinical support and guidance to child welfare staff, and ensures that the physical and mental health care provided to children and youth in ACS custody is comprehensive and appropriate. Within OCFH, the Mental Health Coordination Unit (MHCU) is responsible for tracking acute inpatient psychiatric hospitalizations of children (under 18) in ACS custody and coordinating related case planning activity. The team also provides assistance, guidance, advocacy, and support to case planners and provider agency staff. In addition, MHCU is responsive to the needs of partners in the mental health system, hospitals, and other stakeholders. MHCU works closely with other divisions and offices within ACS including Family Permanency Services, Child Protection, Youth and Family Justice, Family Court Legal Services, and Office of the General Counsel.

Reporting to the MHCU Director, the Mental Health Supervisor will:

- Supervise a team of four to nine staff, Reservists, and student interns. Manage daily operations of the unit including oversight of emails in shared mailbox, assignment of workload, and monitoring requests. Schedule team visits and meetings.
- Perform administrative duties including approving Citytime timesheets and leave requests, managing unit coverage, completing tasks and standards and performance evaluations, and renewing consultant contracts.
- Ensure that MHCU staff is helpful and responsive to individual and hotline requests, that database entries, reports, logs, and lists are accurate and timely, and that all case records are current, complete, and stored securely.
- Prepare and submit periodic and ad-hoc reports to senior administrators and funders. Plan and conduct presentations as needed.
- Assist with creating new forms, protocols, and business processes. Design and execute methodology for additional data reports utilizing MHCU database. Interpret
and evaluate data and perform quality assurance checks. Recommend enhancements and new needs for database; lead identified projects with ACS Office of Information Technology.
- Respond to foster care agencies regarding questions about data reports and training needs; co-facilitate training sessions on policy, case practice, mental health
resources, and data collection.
- Provide case-specific consultation, assistance, and advocacy, clarify policies, and prioritize urgent case conferences to help resolve cross-systems issues with staff from hospitals, child welfare, state/city agencies, and the mental health system.
- Represent and cover for the Director as needed on communication with key ACS divisions, liaisons at 24 foster care agencies, all acute psychiatric hospitals with child and adolescent inpatient units, and the New York State Office of Mental Health.
- Participate in monthly virtual meetings with foster care agencies and virtual meetings with hospitals and OMH every two months. Facilitate these meetings when the Director is unavailable to do so.
- Complete other duties as assigned.

ADDITIONAL INFORMATION

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:
-Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #783194
-NO PHONE CALLS, FAXES, OR PERSONAL INQUIRES PERMITTED
-NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

SUPERVISOR II (SOCIAL SERVICES - 52312

A baccalaureate degree from an accredited college and two years of full-time satisfactory experience in social casework, at least one year of which must have been in a supervisory capacity.

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

City of New York Careers

There has never been a better time to explore the diverse job opportunities at the City of New York—the hub of professional growth and innovation in the public sector.

Work You’ll Do

Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

Introducing the City of New York Public Service Careers

The team is building a market-leading public service career path to help professionals master their roles and contribute effectively to the city’s development.

Do Innovative Work

Join a vast network of experts—dedicated professionals at the intersection of governance, community service, and urban innovation.

Drive Change in Public Service

Deliver targeted solutions and policies that enhance city living and maintain New York as a leading global city through a depth and breadth of expertise that’s second to none.

Be Part of a Great Team

Engage in a wide range of city projects utilizing cutting-edge technology and strategies, harnessing the unparalleled capabilities, scale, and collaborative spirit of a dedicated public service team.

Future-proof Your Career

Advance your career with limitless opportunities in the public sector, supported by unmatched training, development programs, and certification support.

Explore

From improving city infrastructure to enhancing public safety, the City of New York offers a platform for professionals to apply their skills, innovate, and lead.

The City of New York Public Service Initiative

The combined efforts of various departments help overcome urban challenges and lead transformation in city management. Professionals around the globe look to the City of New York for new strategies and solutions to drive significant change and growth in urban living. ## Stay Connected

Join the Team

Search open positions that match your skills and interests. The City of New York looks for passionate, curious, creative, and solution-driven team players. SEARCH CITY OF NEW YORK JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who serve here.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover what exciting and rewarding opportunities await in the City of New York.
Learn more about City Of New York

Similar Jobs

More Jobs at City Of New York

  • City Of New York
    Executive Director of Music
    $120K — $150K *
    New York, NY 10025 (New York County)
    Education, Government & Non-Profit
    In-Person
  • City Of New York
    Mental Health Coordinator
    $81K *
    New York, NY 10025 (New York County)
    Healthcare
    In-Person
  • City Of New York
    NETWORK ENGINEER
    $100K — $120K *
    New York, NY 10025 (New York County)
    Information Technology
    In-Person
  • City Of New York
    MHCU Supervisor
    $69K — $97K *
    New York, NY 10025 (New York County)
    Healthcare
    In-Person
  • City Of New York
    Efficiency Program Manager
    $100K — $120K *
    New York, NY 10025 (New York County)
    Education, Government & Non-Profit
    In-Person

More Healthcare Jobs

Find similar MHCU Supervisor jobs: