Description

Position Overview

The Manager of Transportation Operations leads and directs a team of planners who are responsible to ensure product moves on time and on budget. This role will actively collaborate across functions with our supply chain partners to ensure we provide the best services and costs, contingency management, and problem solving for supply chain issues with the least amount of cost and disruption. A focus on continual improvement through process, metrics, and technology will be critical for success. We have a passion for our people and their development; this dynamic leader will be required to create an environment that enables learning and growth through experience and stretch opportunities.

Essential Job Duties & Responsibilities

• Lead and manage a team of Planning, Customer Operations, and Operations Analysts/ Specialists: clearly
  communicate vision and priorities, drive strong engagement, and lead team in delivering exceptional service and
  cost results.
• Responsible for providing account leadership, oversight, and performance against KPI's for the designated
  customer team.
• Collaborate with Director of Transportation Operations to ensure team is following best practices and trained to
  use available systems and technology.
• Direct the development and implementation of continuous improvement efforts.
• Lead key strategic projects such as peak planning, optimization, and shipment schedule redesigns.
• Build a strong collaborative relationship with all internal and external parties through effective communication,
  conflict resolution, and compliance management.
• Identify constraints and issues associated with established forecasts, develop options available for resolving
  issues, develop key conclusions and recommendations based upon the plans and effectively and proactively
  communicate options, conclusions and recommendations to business leaders.
• Work directly with shipping facilities to meet planning parameters, monitor and improve on-time and in full delivery
  performance.
• Develop an in depth understanding of customer knowledge and leverage it to support field operations on various
  initiatives.
• Communicate business service/cost performance and opportunities to leadership and devise clear plans for KPI improvements.
• Drive results through historical data collection and market trend analytics.
• Develop a team of Analysts and Specialists by providing feedback, conducting daily touch bases and weekly
  meetings.
• Travel up to 10% to warehouses, customer locations, and plants/co-packers.
• May be required to be on call and work non-conventional hours based on business needs.
• Perform other related job duties as assigned or required

Required Qualifications

• 5+ years' management experience in a Transportation, SCM, or related field.
• Proven ability to lead, communicate, and work within the framework of the team.
• Robust analytical and problem solving skills; proven ability to identify and resolve problems in a proactive and timely manner.
• Results oriented with good planning, organizational, and time-management skills.
• Ability to handle situations, issues and information with sound judgement, diplomacy and sensitivity.
• Knowledge of applicable transportation regulations and best practices.
• Demonstrated competency in MS Office and Google applications.
• Proficiency in TMS systems and optimization technologies.

Preferred Qualifications

• Bachelor's degree; Specialization in Logistics, Transportation or Supply Chain Management is preferred.
• Experience working in MercuryGate TMS is a plus.

Physical Requirements

This is largely a sedentary role requiring the physical ability to:

• Sit for prolonged periods of time at a desk while working on a computer
• Use hands and fingers to operate a keyboard, mouse, and telephone
• Speak and hear clearly in person, virtually, and over the phone
• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds

Pay, Benefits and More:

• Salary: Your base pay is one part of your total compensation package. We anticipate this role to pay a minimum base salary of $87,000, but actual base pay will depend on the successful candidate's skills, qualifications, and experience
• Competitive compensation package
• Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
• Growing company with a performance record that continues to climb!
• Open-door work environment
• High Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunities for advancement!

Work Environment

This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.

The work environment is typically quiet to moderate in noise level and is climate controlled.

Location/Remote Eligibility

This is a hybrid role based out of our (Des Plaines, IL) office. Regular, on-site presence is required (4) days per week or as otherwise directed by the company.

Schedule

Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.

Flexible hours may be required to support deadlines or cross-functional collaboration.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Candidates must complete an application at:

https://jobs.jobvite.com/cjlogisticsamerica/jobs