Requisition Number: 104856 Mgr ServicesLocation: - This is a remote work opportunity
About the roleWhat you'll do at Insight:
Pre-Sales Leadership & Delivery
- Lead and develop a team of infrastructure and pre-sales professionals supporting client-facing opportunities across networking, data center, and cloud-adjacent solutions
- Own intake, prioritization, and assignment of opportunities to ensure focus on high-value, winnable deals
- Partner closely with Sales to shape solution strategy, scope of work, estimates, and delivery models
- Provide clear bid / no-bid guidance based on technical complexity, resourcing, risk, and strategic alignment
Operational Excellence & Process Improvement
- Drive scalable, repeatable pre-sales processes across RFP qualification, SOW development, change requests, and pricing workflows
- Identify and eliminate inefficiencies (e.g., spreadsheet-based tooling, unclear handoffs, governance gaps) through improved systems, standards, and controls
- Ensure accurate opportunity tracking, forecasting inputs, and executive reporting
- Balance speed and discipline to protect delivery teams while supporting aggressive sales cycles
Stakeholder & Executive Communication
- Produce concise, executive-ready updates summarizing pipeline activity, risks, wins, focus areas, and team capacity
- Communicate clearly through ambiguity, organizational change, and shifting priorities
- Serve as a trusted advisor to senior leadership by translating frontline execution into actionable insights
People Leadership & Culture
- Build resilient, engaged teams capable of delivering results through change without burnout
- Coach team members on technical growth, consultative thinking, and professional development
- Foster accountability, transparency, and collaboration across Sales, Services, and leadership teams
- Recognize performance, address gaps early, and support long-term talent development
Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What were looking for:- 5+ years of experience in infrastructure services, pre-sales, consulting, or technical leadership
- Proven people management experience leading distributed or cross-functional teams
- Strong background in infrastructure domains such as networking, data center, and enterprise services
- Demonstrated ability to manage ambiguity, prioritize competing demands, and drive results
- Exceptional written and verbal communication skills with executive audiences
- Experience supporting enterprise sales organizations and complex deal cycles
- Track record of improving pre-sales efficiency, win rates, or delivery alignment
- Familiarity with Salesforce opportunity management and services governance models
- Recognized leadership impact through awards, promotions, or enterprise initiatives
What you can expectWe're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.
- Access to 11 thriving and diverse Teammate Resource Groups
Join us today, your ambITious journey starts here. The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || IT Infrastructure & Support || None || US - Chandler,AZ ||
