Lowe’s

Mgr-Quality Assurance Engineering

Lowe’s • $108K — $130K *
Mooresville, NC 28117In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or related field, or equivalent experience
  • 5 years in a leadership role over Product Engineering and Development
  • 7 years working with various materials and manufacturing processes
  • 3 years collaborating with designers and managing product production overseas
  • 3 years of experience managing complex QA programs
  • Proven skills in creative problem-solving and cross-functional collaboration
  • Technical report writing and effective presentation skills

Responsibilities

  • Provide strategic QA leadership for product development and brand initiatives
  • Oversee engineering activities for product launches and vendor relationships
  • Establish assessment methods for project scope and recommend QA processes
  • Ensure effective communication and on-time project plan completion
  • Guide team members and model best practices for decision-making
  • Drive awareness of strategic initiatives to align the organization
  • Collaborate with tech teams to enhance QA tools and systems

Benefits

  • Opportunities for professional development and career advancement
  • Support for maintaining work-life balance
  • Encouragement of a diverse and inclusive workplace culture
  • Access to advanced technology and tools for efficient work processes
  • Comprehensive health and wellness programs
Full Job Description
Your Impact
The Mgr-Quality Assurance Engineering leads a team of QA Engineers dedicated to ensuring the quality and performance of Lowe's Private Brands and select National Brands. This role provides strategic QA leadership across assigned product categories, overseeing workstreams for new item introductions and enforcing compliance with Lowe's QA testing programs through advanced technology frameworks and governance. The Mgr-Quality Assurance Engineering partners closely with Global QA, Global Merchandising, internal testing teams, third-party labs, and vendor partners to deliver on Lowe's QA program requirements. In addition to driving supplier quality oversight and continuous improvement initiatives, this role serves as a subject matter expert, coaching team members and shaping best practices in QA engineering processes and product standards. The Manager also ensures the effective and efficient use of internal testing resources and third-party labs, fostering cost optimization while maintaining the highest quality outcomes.

What You Will Do
  • Provide QA leadership for strategic Global Merchandising product development projects, Product Line Reviews, and both private and national brand initiatives.
  • Oversee product and quality engineering activities across assigned categories, supporting new product launches, existing product enhancements, and vendor relationships.
  • Establish methods for assessing project scope through critical thinking and stakeholder input, recommending the most effective QA processes such as stage-gate reviews, APQP workbooks, and related documentation.
  • Ensure clear communication, disciplined follow-through, and on-time completion of project plans. Hold the QA Engineering team accountable for deliverables through consistent oversight and progress reviews.
  • Guide team members toward optimal solutions, modeling best practices that build alignment and support effective decision-making.
  • Drive awareness and alignment around strategic initiatives and key decisions to ensure organizational buy-in and impact.
  • Partner with QA Systems & Process and Lowe's Tech to develop tools and systems that increase effectiveness and efficiency. Establish procedures to manage projects, testing programs, and supplier quality.
  • Provide guidance for activities such as new item tracking, specification and protocol testing, claims validation, and data analysis to deliver actionable insights.
  • Direct the prioritization of customer return reviews to maximize impact, and drive adoption of product change requests and corrective action planning with internal teams and vendors.
  • Identify and champion forward-looking initiatives to streamline QA processes and ensure alignment with global QA teams.
  • Oversee the creation of Lowe's Private Brand performance specifications, including test planning, benchmarking, product testing, and implementation of performance standards.
  • Implement governance and reporting mechanisms to ensure vendor compliance with Lowe's QA testing requirements.
  • Leverage systems, communication tools, and training resources to support vendor testing activities, with a focus on Domestic Private Brand items.
  • Review failed test reports, align stakeholders on resolution, and drive revisions to performance specifications as needed.
  • Develop expertise in Lowe's Private Brand Packaging approval process to ensure QA Engineering provides appropriate support and escalation.
  • Evaluate vendor data and third-party reports to validate packaging claims for Lowe's Private Brands.
  • Deliver expert recommendations to Packaging and Legal teams regarding claim validity, leveraging industry knowledge and testing expertise.
  • Establish frameworks, data, and processes to guide QA Engineers in improving customer satisfaction, product quality, and performance using VOC data and QA metrics.
  • Provide actionable insights and quality support to Merchandising, PDM, vendors, and cross-functional partners.
  • Collaborate with vendors and enterprise teams to prioritize corrective actions based on risk and business impact.
  • Coach the team on best practices for executing containment and product service projects (e.g., stop sales, DC holds, reworks), ensuring effective communication with QA leadership and stakeholders.
  • Build and maintain strong relationships with senior stakeholders to drive visibility, alignment, and collaboration across QA and Merchandising workstreams.
  • Foster effective partnerships with international QA teams (Shanghai, India, Vietnam), cross-functional enterprise groups, and external vendors and labs to achieve shared quality goals.
  • Maintain deep knowledge of design, manufacturing, engineering, and testing principles across assigned categories.
  • Represent Lowe's in trade-specific committees and maintain relevant professional memberships and certifications.
  • Attract, develop, and retain top QA talent, building a high-performing team aligned with Lowe's business goals and values.
  • Promote a diverse, inclusive, and collaborative work environment that supports innovation, accountability, and growth.
  • Hold QA Engineers accountable for performance while supporting their career development and alignment with Lowe's core behaviors and leadership expectations.
  • Provide meaningful, timely feedback and coaching to increase visibility into performance impact and development opportunities.


Minimum Qualifications
  • Bachelor's degree Engineering, technical sciences or other related field or equivalent years of experience in lieu of education requirement, if applicable
  • 5 Years in a leadership role over Product Engineering and Product Development functions
  • 7 years working with a broad range of materials and manufacturing processes
  • 3 Years Co-creating with designers and bringing product to production with overseas suppliers and engineers
  • 3 Years Managing complex programs
  • Experience in creative problem solving and working cross-functionally with design and manufacturing to achieve cost targets, desired design intent and project deadlines
  • Demonstrated experience leading and/or facilitating projects
  • Technical report writing skills, effective oral presentation skills, ability to negotiate.
  • Excellent aptitude in mechanical, electrical, or other engineering disciplines.


Preferred Skills/Education
  • Master's degree Engineering, technical sciences or other related field
  • Experience in testing consumer products in a laboratory environment.
  • Retail operations experience

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Real Estate & Construction
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ
LOW
* Ladders Estimates

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