Horizon Blue Cross & Blue Shield

Mgr, Growth Operations

Horizon Blue Cross & Blue Shield$123K — $167K *
US-AnywhereRemote in Newark, NJ
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required.
  • 5-10 years of experience in SaaS product sales, healthcare technology, or revenue operations.
  • Experience supporting enterprise or consultative sales motions.
  • Proven track record in implementing sales process discipline and forecasting methods.
  • Hands-on expertise in Salesforce and effective lead scoring model design.
  • Strong organizational and project management skills.
  • Excellent communication and executive coordination abilities.

Responsibilities

  • Manage and maintain a high-quality enterprise sales pipeline.
  • Implement and enforce BANT qualification processes.
  • Drive CRM accuracy and forecasting discipline.
  • Create operational cadence for sales reporting and opportunity management.
  • Leverage AI tools for scaling outreach and lead generation.
  • Collaborate with Marketing to convert campaigns into executive meetings.
  • Support enterprise deal orchestration across various departments.

Benefits

  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement
Full Job Description


About the Role

Supports executive-led selling efforts and helps scale and operationalize NovaOne's enterprise growth engine. Position will lead a small team and focus on pipeline management, BANT qualification, meeting generation, forecasting discipline, CRM excellence, enterprise sales coordination and process optimization.

This role is ideal for a highly organized, process-oriented growth leader who thrives in fast-moving environments and understands how to build pipeline discipline, qualification rigor and enterprise sales operating cadence.

What You'll Do

Pipeline & Sales Operations
  • Manage and maintain a high-quality enterprise sales pipeline.
  • Implement and enforce BANT qualification processes.
  • Drive CRM accuracy, hygiene and forecasting discipline.
  • Create operational cadence for pipeline reviews, opportunity progression, follow-up management and sales reporting.
  • Ensure all opportunities are progressing efficiently through the funnel.
  • Build, maintain, and continuously refine a lead scoring model in Salesforce; own accountability for keeping lead scores and funnel stages current so leadership always has a clear, real-time view of where every prospect sits.
  • Leverage AI tools to accelerate prospecting, research, account targeting, and personalized outreach at scale.
  • Proactively bring new ideas to the team - new lead sources, prospecting tools and software, and potential partners - to expand pipeline and improve conversion.
  • Deeply understand the NovaOne brand - how we position ourselves, who we sell to, and what our buyers care about - and translate that into personalized, buyer-specific conversations.


Executive Meeting Generation
  • Partner closely with Marketing to convert inbound and outbound campaigns into qualified enterprise meetings
  • Coordinate strategic outreach and follow-up efforts
  • Support conference and event lead conversion
  • Increase the volume and quality of executive-level meetings for growth leadership


Enterprise Sales Coordination and Cross-Functional Collaboration
  • Support enterprise deal orchestration and account strategy
  • Manage timelines and coordination across sales, marketing, clinical, product and legal
  • Prepare briefing materials and opportunity summaries for executive meetings
  • Partner with Marketing Operations on lead flow and campaign performance
  • Collaborate with Client Success on account transition processes
  • Support leadership with forecasting, reporting, and growth analytics


Team Leadership & Coaching
  • Directly manage junior growth team members
  • Coach and support development of enterprise sales process discipline
  • Reinforce operational rigor and accountability across the growth organization


What You Bring

Required Qualifications
  • High School Diploma or GED required.
  • 5-10 years of experience in SaaS product sales, healthcare technology, enterprise sales operations, revenue operations, business development.
  • Experience supporting enterprise or consultative sales motions.
  • Demonstrated experience implementing sales process discipline and forecasting rigor.
  • Demonstrated ability to design and operate effective lead scoring models and to keep them current.
  • Deep, hands-on Salesforce expertise - able to build, update, and share reports; send emails and pull reports on email sends; track and update prospect activities; and build both a pipeline and a funnel that show where each prospect sits.
  • Strong understanding of CRM systems and pipeline management.
  • Practical experience leveraging AI tools for prospecting, research, and personalized outreach.
  • Excellent organizational and project management skills.
  • Strong communication and executive coordination skills.


Preferred Qualifications
  • Bachelor's degree preferred or relevant experience in lieu of a degree.
  • Prior experience with LinkedIn Sales Navigator and ZoomInfo (so onboarding to our prospecting stack is faster); experience with HubSpot is a plus but not required.


Salary Range:
$123,000 - $167,895

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:
  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement

About Horizon Blue Cross & Blue Shield

Horizon Blue Cross Blue Shield of New Jersey is a health insurance company that provides coverage to individuals and businesses in New Jersey. The company offers a variety of health plans, including HMO, PPO, and EPO plans, as well as Medicare and Medicaid plans. Horizon BCBSNJ also provides wellness programs and resources to help members manage their health. The company is committed to improving the health of the communities it serves and has partnered with local organizations to address health disparities and promote healthy living.
Learn more about Horizon Blue Cross & Blue Shield
Size
5,500 employees
Industry

Similar Jobs

More Jobs at Horizon Blue Cross & Blue Shield

More Healthcare Jobs

Find similar Mgr, Growth Operations jobs: