Blue Cross Blue Shield of North Carolina

Mgr CI & Facility Training

Blue Cross Blue Shield of North Carolina • $115K — $135K *
Union City, CA 94587In-Person
Manufacturing & Automotive
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 3-5 years experience in a manufacturing setting required.
  • Computer proficiency in MS Office, SharePoint, and LMS tools like Cornerstone on Demand.
  • Strong organizational, communication, and multitasking skills.
  • Proven experience as a training coordinator or trainer with knowledge of both traditional and modern training methods.
  • Bachelor's degree in Education, Training or a related field, or equivalent experience.
  • Certified in Structured OJT Approach.

Responsibilities

  • Partner with corporate trainers to design on-the-job training methods for plant employees.
  • Obtain and maintain instructor training in critical areas, such as orientation and hot popper training.
  • Coach OJT trainers in effective adult learning techniques.
  • Ensure instructional materials align with operational standards and are easily accessible.
  • Revise or create training materials and job aids as necessary.
  • Collaborate with Process Technicians and Subject Matter Experts for job task analysis.
  • Maintain metrics and reports on OJT progress.
  • Coordinate instructor assignments with HR and hiring managers.
  • Support OJT trainers by addressing underperformance and certifying proficient operators.
  • Identify training needs to promote production goals.
  • Assist in using the Learning Management System to track training initiatives.

Benefits

  • Standard Monday - Friday schedule, 8AM - 5PM, with possible adjustments for shifts, evenings, or weekends.
  • Opportunities for career advancement within the company, influenced by performance and proficiency.
  • Access to internal training initiatives and professional development resources.
Full Job Description
  • Reports to: General Manager
  • Shift: Monday - Friday 8AM - 5pm (May require work on alternate shifts, evenings, or weekends)
  • Salary Range: $115K - $135K

Essential Duties and Responsibilities:
  • Partnering with corporate trainers to help structure on the job training methodology for plant level employees.
  • Acquire/maintain necessary training in critical areas to provide backup as instructor as needed (e.g., orientation, hot popper training, CI training).
  • Provide coaching and support to OJT trainers in adult learning approaches.
  • Ensure trainer materials are available, accessible, current, and up to date, aligning with work processes, SOPs, certification standards, and other operational standards.
  • Create or revise instructional materials, job aids and other supporting material as necessary.
  • Work with Process Tech and Subject Matter Experts to complete job task analysis to create accurate instructional materials.
  • Maintain and issue OJT metrics and reports.
  • Coordinate with hiring managers and HR to match new hires with OJT instructors.
  • Intervene and coach supervisors when direct reports do not meet learning goals or certification levels. Support OJT trainers to ensure effective documentation on learning progress and award certifications are issued to operators who have demonstrated the defined proficiency.
  • Identify training needs in production areas to support goal attainment.
  • Produce plant level metrics on training efforts.
  • Assist in use of Learning Management System (LMS) on a plant level to record training initiative. Acting as a super user of the LMS.
  • Provide local support of corporate training initiatives.
  • Operate within the core values of respect and care for others.

Note: The employer reserves the right to change or assign other duties to this position

Physical Requirements:
  • General office environment with majority of time using computer; prolonged periods of sitting
  • Regular exposure to plant floor, including noise, dust and variation in temperature (hot/cold)

Safety, Quality and Hygiene Requirements:
  • Maintain compliance with all company policies, procedures and code of conduct
  • Comply with workplace uniform requirements and safety gear, when on the plant floor v. office

Skills and Work Experience Requirements:
  • 3 to 5 years' experience in manufacturing setting required.
  • Computer proficient, MS Office, MS PowerPoint, SharePoint, MS Word, MS Excel, use of tablet computer, Cornerstone on Demand LMS, or similar LMS.
  • Advanced organizational skills with ability to handle multiple assignments and strong communication skills
  • Proven work experience as a training coordinator, trainer, training facilitator. Familiarity with traditional and modern job training methods and techniques.
  • Experience in production environment, familiarity with machine operation and the processes of chocolate manufacturing (a plus, but not necessary), warehousing and shipping

Education:
  • Bachelor's degree in Education, Training or related field or equivalent experience.
  • Certified in Structured OJT Approach

Career Progression:
  • Leaders are encouraged to express interest in internal career opportunities throughout Blommer
  • Expectations for promotion or job role change are driven by proficiency and performance in current role

About Blue Cross Blue Shield of North Carolina

Blue Cross Blue Shield of North Carolina (BCBSNC) is a non-profit health insurance company based in Durham, North Carolina. The company provides health insurance to more than 3.7 million customers in North Carolina. BCBSNC offers a variety of health insurance plans, including individual and family plans, Medicare Advantage plans, and employer-sponsored plans. The company also offers wellness programs and resources to help customers manage their health. BCBSNC was founded in 1933 and has since grown to become one of the largest health insurance providers in North Carolina.
Learn more about Blue Cross Blue Shield of North Carolina
Size
5,000 employees
Industry
Healthcare
* Ladders Estimates

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