Cerberus Capital Management

Method Engineer – Service & Documentation

Cerberus Capital Management$70K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree plus 2 years of relevant experience or Master's degree plus 1 year of experience, or 5 years of technical service experience.
  • Experience in technical service engineering or automotive service is essential.
  • Strong capability in simplifying complex technical information for user understanding.
  • Familiarity with vehicle systems or similar complex products is preferred.
  • Demonstrated experience in technical writing or documentation development is desired.

Responsibilities

  • Develop ergonomic and efficient methods for vehicle repair and diagnostics.
  • Evaluate product serviceability from a workshop perspective.
  • Define service efficiency requirements to reduce downtime and enhance usability.
  • Create structured technical documentation for repair and maintenance procedures.
  • Translate complex engineering concepts into user-friendly instructions.
  • Produce and maintain user-focused content, including visuals and text.
  • Collaborate with cross-functional teams to ensure documentation reflects product updates.

Benefits

  • Comprehensive benefits package focused on employee wellbeing.
  • Opportunities for professional growth and development.
  • Supportive work environment promoting collaboration.
Full Job Description
Position Overview

The Method Engineer – Service & Documentation is a hybrid technical role responsible for defining service methods and creating clear, user-focused technical documentation for workshop execution. This role ensures that repair, maintenance, and diagnostic solutions are both technically sound and practical in real-world environments.

 

As vehicles become more complex and increasingly dependent on software and data, ensuring serviceability and clear documentation is critical. This role connects engineering, service operations, and documentation to deliver solutions that maximize efficiency, quality, and uptime.

Responsibilities

• Develop safe, ergonomic, and efficient methods for repair, diagnostics, and troubleshooting• Evaluate product concepts from a serviceability and workshop perspective• Define requirements to improve service efficiency, downtime, and usability• Create clear, structured technical documentation for repair, maintenance, and diagnostics• Translate complex engineering solutions into practical, easy-to-follow instructions• Produce and maintain user-focused content, including text and illustrations• Collaborate with cross-functional teams across engineering, production, and service• Ensure documentation is aligned with product updates and lifecycle changes• Contribute to continuous improvement of service methods and documentation standards

Minimum Requirements
  • Bachelor's degree and at least 2 years of technical service engineering, automotive service or truck service experience

OR

  • Master's degree and at least 1 year of technical service engineering, automotive service or truck service experience

OR

  • At least 5 years of technical service engineering, automotive service or truck service experience
Desired Skills

• Experience with service methods, diagnostics, or workshop operations• Strong ability to simplify complex technical information• Understanding of vehicle systems or similar complex products• Experience in technical writing or documentation development• Experience working in cross-functional development environments• Familiarity with PLM or documentation tools (e.g., Teamcenter or similar)• Strong collaboration and communication skills• Experience with Arbortext• Experience with Windchill• Proficiency in Adobe Acrobat (beyond Reader)

Benefits and Compensation

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.

About Cerberus Capital Management

Cerberus Capital Management is a private equity firm that specializes in distressed investing. The firm was founded in 1992 by Steve Feinberg and William L. Richter. Cerberus has invested in a variety of industries, including automotive, healthcare, real estate, and retail. The firm is known for its aggressive approach to investing and has been involved in several high-profile deals, including the acquisition of Chrysler in 2007.
Learn more about Cerberus Capital Management
Size
1,000 employees
Industry

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