Encompass Health

Messaging Systems Engineer II

Encompass Health • $80K — $95K *
Birmingham, AL 35242In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required; associate or undergraduate degree preferred.
  • Minimum 4 years of relevant IT experience.
  • Preferred relevant IT certifications.
  • Familiarity with regulatory compliance (HIPAA, Sarbanes-Oxley, PCI).
  • Intermediate knowledge in troubleshooting multi-tier architecture and managing site documentation.

Responsibilities

  • Monitor performance metrics of messaging systems.
  • Maintain and update servers and software regularly.
  • Support user data and system needs while documenting processes.
  • Handle technical incidents and user management effectively.
  • Configure databases and implement end-user solutions.
  • Perform ad hoc troubleshooting as required.
  • Conduct data warehousing, backup, and recovery tasks.

Benefits

  • Affordable medical, dental, and vision plans starting from day one.
  • Generous paid time off that accrues over time.
  • Tuition reimbursement and continuing education opportunities available.
  • Company-matching 401(k) and employee stock purchase plans offered.
  • Flexible spending and health savings accounts included.
  • A supportive community of passionate professionals.
Full Job Description
Job Description

Position Purpose

Messaging Systems Engineer II is a mid-level position responsible for the day-to-day upkeep of core company systems through monitoring performance metrics, maintaining servers and software, updating servers and software, supporting technical incidences and user management and/or developing end-user business solutions. Systems Engineer II will support the following functional areas: Messaging

The position requires communication with end users and other IT professionals, communication with vendors, adherence to standard guidelines and policies, and ad hoc troubleshooting.

RESPONSIBILITIES AND TASKS
  • Monitors performance metrics.
  • Maintains and updates servers and software.
  • Supports data and system needs of users and documents appropriately.
  • Supports technical incidents and user management.
  • Knows how to warehouse data, backup and recovery.
  • Configures databases.
  • Designs and implements business solutions.
  • Defines data and system requirements.
  • Performs ad hoc troubleshooting.
  • This position must sit at our Home Office in Birmingham, AL


Minimum Qualifications:
  • High school diploma or equivalent required.
  • Associate degree or Undergraduate degree preferred.
  • Minimum 4 years of experience.
  • Relevant Information Technology certifications preferred.
  • Familiarity with regulatory compliance, including HIPAA, Sarbanes-Oxley, Privacy and Security, PCI
  • Intermediate, demonstrated understanding in the following competency areas:
  • Troubleshooting abilities in multi-tier architecture
  • Manage and maintain site-related documentation
  • Produce progress, problem and status reports, as required by management
  • Manage service providers for prompt problem resolution
  • Incident Management, Change management and Problem Management
  • Hardware installation, configuration and maintenance
  • Software installation, configuration and maintenance
  • Performance monitoring and tuning
  • System backup and recovery methods
  • Disaster recovery processes
  • Group interaction and influence to accomplish tasks and solve technical problems
  • Small project management
  • Peer training
  • Capacity planning
  • Small-scale infrastructure design and implementation
  • Research and recommendation of solutions
  • Messaging Systems Engineer II requirements
    Experience in implementation, administration, and support of one or more of the following technologies:
  • Microsoft SQL Server 2019 or later to support enterprise applications
  • Microsoft M365 Exchange Online
  • Microsoft SharePoint 2019 or later and M365 SharePoint Online
  • Microsoft M365 Defender and Compliance
  • Microsoft Dynamics 365 CRM 9 or later
  • Microsoft Teams
  • Microsoft Power Platform and Dataverse
  • Microsoft InTune Endpoint Management
  • Microsoft Azure DevOps
  • Microsoft Active Directory and Entra
  • Microsoft Windows Operating Systems
  • ProofPoint Email Gateway and Archive Services
  • OpenText RightFax 10.6 or later
  • Video CMS to support large corporations (Panopto)
  • Scripting languages (PowerShell, Perl, Linux shell, etc.)

Our benefits start day one
  • Affordable medical, dental and vision plans for full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Tuition reimbursement and continuing education opportunities.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A community of people who love what they do. Yes, we see that as a benefit.

About Encompass Health

Encompass Health Corporation, based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies. Effective January 2, 2018, the organization changed its name to Encompass Health Corporation and its New York Stock Exchange ticker symbol from HLS to EHC. In 2003, the U.S. Securities and Exchange Commission took action against the company's CEO, Richard M. Scrushy, who was accused of directing company employees to falsely report company earnings to meet stockholder expectations. The company currently operates three divisions: inpatient rehabilitation, home health, and hospice. The company formerly operated an outpatient rehabilitation, surgery center and diagnostics division. The company also previously owned and operated several acute care hospitals that specialized in orthopedics, but sold all of those hospitals by 2006. The former outpatient division also operated an occupational medicine division until 2001, when it was sold. HealthSouth also sold its Long-term acute care facilities in May 2011. The long-term hospitals contributed around $200 million in revenue.
Learn more about Encompass Health
Size
28,000 employees
Market Cap
$5.8 billion
Industry
Healthcare
Net Income
$284.2 million
Founded
1983
5 Year Trend
+7%
Revenue
$4.6 billion
NASDAQ
EHC
* Ladders Estimates

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