Truist Financial

Merchant Product Leader

Truist Financial$125K — $150K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field (Master’s preferred)
  • 15+ years in product management, P&L management, and commercialization
  • Over 7 years of experience in supervisory or managerial roles
  • Deep understanding of payment processing systems and market trends
  • Exceptional analytical and strategic problem-solving skills
  • Excellent verbal and written communication abilities
  • Expertise in managing large-scale projects with cross-functional teams
  • Comprehensive knowledge of financial services and regulatory environment

Responsibilities

  • Lead, mentor, and inspire a high-performance product management team
  • Collaborate with executive management and cross-functional teams for product delivery
  • Conduct market research to identify trends and customer needs
  • Establish and monitor product performance metrics and implement improvement strategies
  • Ensure compliance with regulatory requirements and manage risks
  • Build and maintain relationships with third-party vendors
  • Represent the product organization internally and externally in engagements
  • Communicate complex concepts effectively to diverse audiences

Benefits

  • Medical, dental, and vision insurance
  • Life insurance and disability coverage
  • Tax-preferred savings accounts
  • 401k plan and potential pension plan
  • 10 days vacation and 10 sick days in the first year
  • Paid holidays
  • Opportunities for restricted stock units and deferred compensation plans
Full Job Description

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for overarching strategic vision, development and management of our Enterprise Payment products and services, including core and emerging Treasury, Card, Merchant, Fraud and Advanced Data Analytics, among other areas. The scope of responsibilities encompasses market analysis, development of product strategies, risk assessment and mitigation, monitoring and management of product performance, ownership of vendor relationships, and the formulation of pricing strategies and marketing plans for both new and existing product lines. In addition, this senior leadership position will actively engage with senior executives, industry leaders, and our clients to promote our value proposition, advocate for progressive change, and cultivate followership.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1.    Lead, mentor, and inspire a team of product management leaders, product managers and analysts, fostering a culture of excellence and high performance.

2.    Collaborate closely with executive management, technology, operations, risk, sales, service and onboarding teams to ensure seamless product development and delivery.

3.    Conduct in-depth market research and analysis to identify emerging trends, customer needs, and competitive dynamics

4.    Establish and monitor product performance metrics and KPIs, implementing strategies for continuous improvement

5.    Ensure all products adhere to regulatory requirements and manage associated risks effectively

6.    Build and sustain effective relationships with third-party vendors, ensuring regular communication regarding strategies, financial stability, and conducting annual evaluations.

7.    Represent the Enterprise Payments Product organization both within the company and externally, including participation in industry forums and presentations, attendance at client meetings, and engagement in internal meetings and discussions.

8.    Exhibit strong verbal and written communication in all interactions, including individual and large group settings.

QUALIFICATIONS
Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    Bachelor's degree in related field (Master’s degree preferred)

2.    15+ years of experience with product management, P&L management and strategy for commercializing 
new products and services in a large bank, regional bank or closely related technology-driven organization

3.    Over 7 years of supervisory or managerial experience in leading teams, with proven expertise in attracting, developing, retaining, and recruiting high-caliber talent
4.    Deep understanding of payment processing systems, technologies, and market trends.
5.    Exceptional analytical and strategic problem-solving abilities.
6.    Excellent verbal and written communication skills, with the ability to articulate complex concepts to senior-level audiences.
7.    Expertise in managing large-scale projects with cross-functional teams, demonstrating advanced project management skills.
8.    Comprehensive knowledge of the financial services industry and regulatory environment.
9.    Extensive experience in negotiations, project and vendor management

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

About Truist Financial

Truist Financial Careers

Join the dynamic team at Truist Financial, a leader in the financial services sector, and propel your career to new heights. At Truist Financial, we offer more than just job opportunities; we provide a platform for professional growth and innovation in an environment that values diversity and leadership.

Why Truist Financial?

At Truist Financial, we are committed to building a diverse and inclusive workplace where every team member is empowered to contribute their unique skills and perspectives. We believe that our strength lies in our diversity, and we are dedicated to fostering a culture that embraces the differences that make each of us unique.

Explore a World of Opportunities

Whether you're seeking your first internship or a seasoned professional looking to advance your career, Truist Financial offers a range of employment opportunities across various disciplines. Our team is growing, and we are constantly looking for talented individuals who are eager to make an impact.

Innovate and Lead

Join us and be part of a culture of innovation where your ideas can help shape the future of banking. At Truist Financial, you’ll work alongside industry leaders and have access to cutting-edge resources that foster continuous professional development and innovation.

Develop Your Career

Truist Financial is deeply invested in the career progression of our employees. We offer robust training programs, including leadership development and diversity training, to ensure you have the tools needed to succeed. Our commitment to your growth is reflected in our comprehensive benefits package, designed to support you both professionally and personally.

Networking and Professional Development

Enhance your professional network and connect with like-minded colleagues through our various networking events and community engagement initiatives. At Truist Financial, we believe in the power of connections and the impact they can have on your career.

Join Our Team

Ready to take the next step in your career? Explore the current job openings at Truist Financial. We are hiring across multiple departments, looking for passionate, curious, and innovative individuals to join our team. Check out our available positions and find the one that best matches your skills and interests.

Prepare for Your Interview

Make a great first impression. Visit our Careers page for tips on how to craft a compelling resume and succeed in your interview at Truist Financial. We are excited to see how you can contribute to our team and help us drive the future of banking.

Stay Connected

Don’t miss out on future opportunities or insights into our company culture and industry trends. Subscribe to our job alert emails and stay informed about new positions and career tips directly from our professionals. At Truist Financial, we’re not just offering jobs; we’re building careers. Join us and discover how you can make a difference and fuel your future.

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Learn more about Truist Financial
Size
50,283 employees
Market Cap
$56.6 billion
Industry
5 Year Trend
+14.3%
NASDAQ

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